Benefits Tips
Discussion List
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How can we hide the Life Event enrollment banner countdown on Redwood ?Summary: We’re using Oracle Fusion HCM Benefits – Redwood Self-Service. During an Enrollment window, the landing page banner displays a message such as “Your enrollment … -
How to customize the alert of Summary of Elections - Benefits Open Enrollment Alert and New HiresThough we have only one event alert 'Summary of Elections at Open Enrollment' , I have customized the message for our 'Open' enrollment life event. But I am seeing seede…
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configure enrollment confirmation alert by life event-26CSummary: Hello, we are not able to understand how " configure enrollment confirmation alert by life event" is supposed to work end to end. Oracle document does not conta…
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Benefits AI agent Document tool retrieval failing/InconsistentI've got both agents built from Oracle templates, both pointing to the same benefits document through the same document tool (lookup_benefits_policies). I've asked both …
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How to find out the unprocessed after running the employee event life even participationSummary: Content (please ensure you mask any confidential information): Hi there, We ran the event life even participation as a scheduled job. In the log file, there are…
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Interim is not working when employees switches planHello Team, When an employee moves from Plan A to Plan B, we want the system to suspend the new plan (Plan B) and set the old plan (Plan A) as the interim coverage for a…
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Rate Periodization Formula Behavior for Missed Payroll Deductions During Leave PeriodsHello Team, We have a requirement to stop payroll deductions when an employee goes on certain types of leave. Specifically, HSA/FSA deductions should stop during the lea…
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Send Benefits Confirmation Statement via Email on SubmissionHi Experts, We have a business requirement where we want to send the Benefits Confirmation Statement or the summary of Benefits which the employee has elected with every…
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How to restrict to allow only the tier change without plan changeNeed to restrict that. Other than Open Enrollment or Enrollment override life events, the system should restrict changing the plan other than a tier change. For example,…
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Redwood Benefits: Simulate a Life EventSummary: We keep getting no search results, when simulating a life event. Content (please ensure you mask any confidential information): Version (include the version you… -
Benefit Redwood Pages 26C QuestionsSummary: Will we still be able to use the Classic or Responsive pages after the 26C release? If so, when are these pages scheduled to be decommissioned? Can Redwood page…
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How to trigger the Self reported life event alerts notification for Benefits AdminWe have enabled the Approvals for the Self reported life event and the Alert requirement is set to 'Yes' in the life event tab. However, the benefits administrator is no…
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Carry Forward/Default HSA Coverage Amount using Default Enrollment FormulaHi, We have a requirement to reinstate/default the employee into the previously enrolled plans, when the employee is Rehired within 30 days of Termination. We are curren…
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Receive error "Remove contact as a dependent or beneficiary from benefit plans before end dating"Hello I am receiving an error when trying to end date a contact who has passed away. This contact is never been listed as a beneficiary nor enrolled into health plans. D…
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What is the approval date that the BEN_DOCUMENT_APPROVAL alert sends?Summary: Hi Community We are testing the BEN_DOCUMENT_APPROVAL alert client. We found that the approval date field behaves randomly. In some cases, it uses the current a…
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Best Approach for HSA Contribution Calculation When Prior Contributions Exceed New Annual ElectionWe would like to understand Oracle's recommended setup or best practice for the following HSA contribution scenario. We observed that when an employee changes their HSA …
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How to get Termination LE's to process automatically when there is a Suspended benefit election?Summary: Hi, is there a rule we need to set up where Termination LE's automatically process and end benefit coverages and rates, when there is a Suspended benefit electi…
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Coverage Amount Reduced Due to Age Change to 70 YearsWe are configuring Voluntary Life insurance where the coverage amount is user-entered during enrollment. Our requirement is that when an employee reaches age 70 or older…
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Override the drop-down coverage valueFor the Supplemental Life plan, the coverage drop-down is configured with values from 1x Annual Salary to 5x Annual Salary. However, some of the legacy coverage values w…
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Benefit coverage overrides reset after next event, but rate still stays the same.Summary: Benefit coverage overrides reset after the next event, but the rate remains the same. When we override the coverage level, the overridden amount only remains un…
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send automated enrollment summary to employee at the end of enrollment windowSummary: Hi everyone, We have a client requirement to automatically send an enrollment summary to employees at the end of the enrollment window for applicable life event…
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Benefit Option Effective 01-Jan-2027: Visible During Open Enrollment Only, Not for Subsequent QLEs.Summary: Question: I need to create a new benefit option with an effective date of 01-Jan-2027. This option should be available and visible only during the Open Enrollme…
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can we set Approval Process For Benefit Enrollments Of An EmployeeSummary: Content (please ensure you mask any confidential information): Hello, We want to set approval rules for benefit enrollment, basically once an employee enrolls t… -
DOR Flexfield value list is blankWe built a DOR where one of the Flexfield fields, DEI_ATTRIBUTE1, uses a Value Set as its list of values. This Value Set returns the health plans in which the employee i… -
Termination Life event triggered against Global transferred Legal EntitySummary: We have below requirment for global transfer from Country A to Country B. Termination Life event to be processed in Country A as of last working day in Country … -
Redwood Ben Self-Service Employee Resources - share ideas of using pageSummary: Hi, we are preparing to roll out Redwood for Benefits and want to utilize the Employee Resources page (quick actions) on the Benefits Self-Service page. Can oth…
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How to get Payroll Balance value in the Benefits Fast FormulaSummary: How to get Payroll Balance value in the Benefits Fast Formula Content (please ensure you mask any confidential information): I am writing the Rate Value Calcula… -
Benefits Program - Import Error - BEN_PLDSG_NAME_NOT_UNIQUESummary: Hi Experts, We are trying to migrate our Benefits Program from one instance to another using the Export Plan Configuration and Import Plan Configurations setup …
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Unable to cancel work relationship for a rehireSummary Need to cancel a work relationship for a rehire because we are receiving errorContent An employee was rehired with an incorrect hire date and we need to cancel t… -
How to add logs to debug the Benefits fast formulaSummary: I am working on Rate Value Calculation Fast formula. I have tried to get the logs from ess_log_write() and add_rlog() functions. but logs are not generating. I …