Benefits Tips
Discussion List
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Troubleshoot Oracle Benefits Fast Formulas: Two Built-In Tools You Should Be UsingFast Formulas are powerful, but troubleshooting them can be time-consuming when you are not sure where to start. Attached is a reference document covering two built-in O… -
Fast formula on benefits coverage limitI need to have a formula for the maximum coverage amount the employee is entering as part of the enrollment process. The employee cannot enter an amount more than half o… -
Unable to load Participant Enrollment data for terminated employeesSummary: We have a requirement to load participant enrollment data for certain terminated employees as part of a data conversion life event. The client requires this inf… -
What will be the impact to use PER_ASSIGNMENT_ALL_M instead of PER_PERIODS_OF_SERVICE for Hire eventSummary: Currently Hire event configured with PER_PERIODS_OF_SERVICE/DATE_START & Rehire event configured with PER_PERIODS_OF_SERVICE/ADJUSTED_SVC_DATE. Due to this when…
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Error"After the security administrator regenerates the access control list, you can see the details"I am getting the below error in the redwood in the Benefits Activity Centre. I am able to access all the other pages. Any input? Navigation:Home»Benefits Administration …
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Automatic enrollment to Benefits and Pension calculation card for UKSummary: Our client currently is in PSFT and they currently have an automatic process from PSFT payroll to enroll people to UK Retirement & Pension scheme. This also inv…
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Is it possible to uncheck the 'Reuse the exisitng named objects' while importing programWhich trying to run an import process, it is throwing the following error, JBO-27024: Failed to validate a row with key oracle.jbo.Key[300000019821354 null null ] in Per…
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Benefits Program Import ErrorSummary: Does anyone experienced the below benefits program import error? Note that we have 2 country benefits program in one instance and we are trying to import the 2n…
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Open life event getting processed and closedSummary: Hi Team, We have an Open Enrollment scheduled from 10/20/2025 to 11/07/2025. However, while adding the event open, it throws an error stating "Processed and Clo…
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Unable to process a life event (Benefits Enrollment Error)All the plan/program year periods are in place in the configurations and nothing was changed. And we were able to evaluate all life event till 30th May. But suddenly we'…
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How to identify performance bottlenecks in "Evaluate Unrestricted Event Participation" processHi everyone, I am facing performance issues with the Participation Process in Oracle HCM Cloud Benefits. The process is running very slowly due to a high volume of plans… -
Interim coverage is not getting created for Supplemental lifeSummary: Hello Team, I am seeking assistance with a Supplemental Life plan configuration in Oracle Cloud Benefits where the Interim Coverage is not triggering as expecte…
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Redwood error job Prod_package failed during deploymentSummary: After Benefit page fields customization (hide TIN types) under people to cover, Redwood error job Prod_package failed during deployment Content (please ensure y…
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ben_fn_get_char_value('BEN_PRTT_ENRT_RSLT','BNFT_AMT') does not get override amountSummary: ben_fn_get_char_value('BEN_PRTT_ENRT_RSLT','BNFT_AMT') does not get override amount. It gets the value before the amount was overriden Content (please ensure yo…
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Benefits - HSA Deduction IssueBenefits - HSA Deduction Issue – Summary Hi Team, We have a scenario where an employee’s HSA contribution is changed mid-year, and there is a discrepancy in how per-pay-…
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Benefits Program - Import Error - BEN_PLDSG_NAME_NOT_UNIQUESummary: Hi Experts, We are trying to migrate our Benefits Program from one instance to another using the Export Plan Configuration and Import Plan Configurations setup …
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Hide 'Verify people you'd like to cover' in enrolment journeySummary: We have a requirement to completely hide/remove the task to 'Verify people you'd like to cover' on the self-service enrolment flow. Having reviewed available op…
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Urgent Error PER-1532940 - Cannot Upload Benefit Documents When Reporting Life Events for BenefitsSummary Hello Community, We are observing this issue as part of redwood benefits Testing , We are currently experiencing Error PER-1532940 ("You don't have access to cre…
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Pending actions show up only on and after coverage start dateIn case an employee reports a birth of child as of May 20th and makes the enrollment changes - the coverage and rate start date is on first of next month, that is - June…
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HCM Benefits Policy Advisor Agent - for two different Legal EmployersWe are working on the HCM Benefits AI Agent implementation and have the following question - Benefits Policy Advisor - This agent reads from the documents uploaded to an…
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Where are purged life events stored (if at all) for reporting – OTBI/BIP visibility?Summary: We are working in Oracle HCM Benefits (26B) and have a question regarding data visibility after running purge processes on life events. We understand from Oracl… -
Massive Back Out duplicate unrestrict life eventsI'm uploading some unrestricted benefits using a BenefitsEnrollmentExcelUpload spreadsheet. I accidentally added two events on the same day for hundreds of employees and…
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How to hide Benefits Primary Care Provider and HSA Calculator apps from EmployeeSummary: How to hide Benefits Primary Care Provider and HSA Calculator apps from Employee - how can this be done with Security to block Employee from accessing? In Sandb… -
Start Here- Learning opportunities to get started with Benefits Redwood AdoptionGoals Our vision is to deliver a cutting-edge, streamlined experience for Employee Benefits Enrollment and Administration through Redwood design, ensuring employees stay…
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Dependent designation is removed for each life eventThe Dependent designations are getting erased for each life event. How to carry forward the dependent designation to the next life event
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Unenrollment dependent's certificationIn Brazil, ANS (the national health regulatory agency) requires a formal document to validate every enrollment and waiver in health plans. SETUP: We have a certification…
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Benefit coverage overrides reset after next event, but rate still stays the same.Summary: Benefit coverage overrides reset after the next event, but the rate remains the same. When we override the coverage level, the overridden amount only remains un…
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Is there a way to hide plans/train stops which has plans which are not editable for the life event?Summary: For example: We have a separate life event to "Change, Reduce, or Cancel Life Insurances" where we want to just display the life insurance plans on the life ins…
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How to Hide 'Enroll now' button from Benefits Self Service page ?Summary: How we can hide Enroll now button from benefits self service page? Content (please ensure you mask any confidential information): Version (include the version y…
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Can we update the tobacco user lookup system lookupIs it possible to update the system lookup values under the field tobacco user. I want to hide the values and restrict it to ''Yes' and 'No'.