Benefits Tips
Discussion List
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Benefits - HSA Deduction IssueBenefits - HSA Deduction Issue – Summary Hi Team, We have a scenario where an employee’s HSA contribution is changed mid-year, and there is a discrepancy in how per-pay-… -
Hide 'Verify people you'd like to cover' in enrolment journeySummary: We have a requirement to completely hide/remove the task to 'Verify people you'd like to cover' on the self-service enrolment flow. Having reviewed available op…
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Urgent Error PER-1532940 - Cannot Upload Benefit Documents When Reporting Life Events for BenefitsSummary Hello Community, We are observing this issue as part of redwood benefits Testing , We are currently experiencing Error PER-1532940 ("You don't have access to cre…
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HCM Benefits Policy Advisor Agent - for two different Legal EmployersWe are working on the HCM Benefits AI Agent implementation and have the following question - Benefits Policy Advisor - This agent reads from the documents uploaded to an…
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Where are purged life events stored (if at all) for reporting – OTBI/BIP visibility?Summary: We are working in Oracle HCM Benefits (26B) and have a question regarding data visibility after running purge processes on life events. We understand from Oracl… -
Massive Back Out duplicate unrestrict life eventsI'm uploading some unrestricted benefits using a BenefitsEnrollmentExcelUpload spreadsheet. I accidentally added two events on the same day for hundreds of employees and… -
How to hide Benefits Primary Care Provider and HSA Calculator apps from EmployeeSummary: How to hide Benefits Primary Care Provider and HSA Calculator apps from Employee - how can this be done with Security to block Employee from accessing? In Sandb… -
Start Here- Learning opportunities to get started with Benefits Redwood AdoptionGoals Our vision is to deliver a cutting-edge, streamlined experience for Employee Benefits Enrollment and Administration through Redwood design, ensuring employees stay… -
Dependent designation is removed for each life eventThe Dependent designations are getting erased for each life event. How to carry forward the dependent designation to the next life event
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Unenrollment dependent's certificationIn Brazil, ANS (the national health regulatory agency) requires a formal document to validate every enrollment and waiver in health plans. SETUP: We have a certification…
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Benefit coverage overrides reset after next event, but rate still stays the same.Summary: Benefit coverage overrides reset after the next event, but the rate remains the same. When we override the coverage level, the overridden amount only remains un…
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Is there a way to hide plans/train stops which has plans which are not editable for the life event?Summary: For example: We have a separate life event to "Change, Reduce, or Cancel Life Insurances" where we want to just display the life insurance plans on the life ins…
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How to Hide 'Enroll now' button from Benefits Self Service page ?Summary: How we can hide Enroll now button from benefits self service page? Content (please ensure you mask any confidential information): Version (include the version y…
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Can we update the tobacco user lookup system lookupIs it possible to update the system lookup values under the field tobacco user. I want to hide the values and restrict it to ''Yes' and 'No'.
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While employees report life events, they upload the documents.Admin can;t view this docSummary: While employees report life events, they upload the documents related to the life events they have selected. After submitting life events and documents, the upl…
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Fast Formula for Person Change Causes Life Event not workingSummary: Fast Formula for Person Change Causes Life Event not working Content (required): I created a FastFormula to automatically detect events in the Benefits module f… -
Marital status for the contact cannot be added until they submit/save the contacts information.Summary: When an employee is adding a contact, the marital status for the contact cannot be added until they submit/save the contacts information. Then they have to go b…
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How can I detect UNENROLL in a benefits enrollment?Good afternoon, Community. I have a question and would appreciate your guidance. I'm managing event benefits without restrictions, allowing users to unenroll from a bene…
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Contact Relationship Deletion issue.Summary: Hi Team, Contact which are not part of any enrollment / nor beneficiary in a plan are showing as enrolled post an Life event is processed. When we try to delete… -
Did something change recently wrt future-dated pending workers in Benefits module?About a week ago several Benefits Administrators (including myself) lost the ability to see future-dated pending workers in the Benefits Module - but we could still pull…
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Does any field Override "Gender" field on ACA (1094/1095) Reporting?Summary: On the Benefits Contact page (Before You Enroll flow), the Gender field currently displays three values: Male, Female, and Nonbinary. Our business requirement i…
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Confirmation of Dependent Added by Court Order Alert TriggerSummary: Confirmation of Dependent Added by Court Order Alert Triggers every time a new dependent is added to the court order or a different Plan is added. Is there any …
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Is it possible to add warning to beneficiary organizationI have a requirement to add a message/text/warning to this page under ME»Benefits» Beneficiary organization. Is it possible ?
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How to put dependent restriction for a option in a planSummary: Hi, We have a plan 'Extended Dental' which has options such as EE , EE+1, EE+2. When employee does not have dependents/valid dependents then it should allow the…
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How can create a Approval Workflow in Benefits Module?Hi, in a new implementation, need a Approval Workflow into Benefits module. This requeriment is aply for the 4 plans, in validated for 3 nivels: Line Manager, benefits m…
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Reduction in Coverage Amount Due to Age Change to 70 YearsWhen the employee reaches the age of 70 years, the supplemental insurance coverage amount for both the employee and spouse should be reduced to 50%. Followed the below w… -
Can only move forward in the option sequenceSummary: We have a requirement where during the birth life event employee should only be allowed to move forward in the option seq for example if employee has currently …
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ESS - Close Enrollment Job not closing life eventsSummary: Hi All, We have scheduled "Close Enrollment" jobs to run daily (over night) to close the life eevnts for which election was made by employee. But, its not closi… -
ESS - Close Enrollment AutomaticallyContent We do not have ESS enabled yet in Benefits in our Prod environment. We have just started testing ESS ability for Benefits in one of our testing environments. Thr…
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HSA plan should not show if employee choose non high deductable plan.Currently, the HSA plan will still populate on the screen when someone chooses a non-high deductible medical plan at the time of enrolling. The desire is to only have th…