Redwood - Benefits Relationship LOV blank for terminated workers — Cloud Customer Connect
You're almost there! Please answer a few more questions for access to the Applications content. Complete registration
Interested in joining? Complete your registration by providing Areas of Interest here. Register

Redwood - Benefits Relationship LOV blank for terminated workers

Summary:

Unable to view the benefits relationship for terminated workers under the Redwood Benefits Summary Page. Users can see LOV results for active workers.

All roles have been updated according to the guide, and seeded benefits roles have been added for testing. Custom roles have "View all People" data access assigned.

Benefits relationships are visible when looking directly at the benefits relationships for the terminated worker, but the LOV remains blank

Attempted to backdate to when the relationship was active, but the issue persisted


Troubleshooting performed so far:

Specifically double-checked that the following roles were inherited:

  • Use REST Service - Benefit Relations List of Values (ORA_BEN_REST_SERVICE_ACCESS_BENEFIT_RELATIONS_LOV)

Howdy, Stranger!

Log In

To view full details, sign in.

Register

Don't have an account? Click here to get started!