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Benefits
Discussion List
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Restrict visibility of plan based on eligibility in the Court order pageSummary: Do we feasibility of restricting the Plan name in the court order page based on current eligibility of the employee. Use case : we have 2 programs with same set… -
Assignment category is creating a new life event while hiring an employeeWe are hiring an new employee. While hiring we are providing assignment category details as full-time. This is triggering two life events one for new hire and other for …
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How to create new beneficiary organizationI would like to add a new beneficiary organization to the existing org type. However, I couldn't find the lookup to add this. Please let me know the navigation to the lo…
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Redwood Benefits: Simulate a Life EventSummary: We keep getting no search results, when simulating a life event. Content (please ensure you mask any confidential information): Version (include the version you… -
Benefit Redwood Pages 26C QuestionsSummary: Will we still be able to use the Classic or Responsive pages after the 26C release? If so, when are these pages scheduled to be decommissioned? Can Redwood page…
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How to delete/End date option-Plan linkSummary: We have added Employee only option for waive plan. This waive plan is created with Plan function as Waive. After this change, we started getting default error s…
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How to trigger the Self reported life event alerts notification for Benefits AdminWe have enabled the Approvals for the Self reported life event and the Alert requirement is set to 'Yes' in the life event tab. However, the benefits administrator is no…
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evaluate the termination life event even though employee has pending actionsSummary: In prod we have scheduled evaluate life event participation for termination life event if employee has pending actions, termination life event should be process…
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Fast Formula DBI for Postal AddressSummary: We have a fast formula used in Rate for Calculation Method that was previously working. For this year, we have updated in the fast formula the premium cost valu…
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How to enable the Date Increment Procedure for Evaluate Life Event ParticipationSummary: In the Oracle HCM benefits module, we want to have the evaluation of life events scheduled on a daily basis, for this purpose the job "Evaluate Life Event Parti… -
How can we change the verbiage on Redwood Self-Service Enrollment Page for Pending Actions PageSummary: Hi All We have a requirement to edit the verbiage on Pending Actions page "Contact your benefits administrator for additional steps regarding this certification…
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Benefits Coverage Start Date as Elections and End Date as 1 prior not workingSummary: We selected Coverage Start Date as "Election" and Previous Coverage End Date as "1 Prior". But this combination is not working fine. I started a life event effe…
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Redwood: How can we add extra section in Benefits Summary from Admin perspectiveSummary: We have created Benefits Element Detail section in responsive as per below red marked for Admin page → On Benefits Summary page. It was created as per below usi…
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How do I batch back out unrestricted recalculation life event?Summary: How do I batch back out unrestricted recalculation life event? I can manually remove but the volume is too high to do manually and seeking a batch process solut… -
Carry Forward/Default HSA Coverage Amount using Default Enrollment FormulaHi, We have a requirement to reinstate/default the employee into the previously enrolled plans, when the employee is Rehired within 30 days of Termination. We are curren…
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Need to create plan reasons for opting waive planSummary: Hi Team, We have requirement to create reason for opting waive plan on enrollment page from employee self service. Suppose if employee is opting waive plan, the…
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HSA Employer Contribution mis-calculatingSummary: When a Life Event is triggered mid-year, the Employer HSA contribution is not calculating correctly but the Employee HSA contribution is. Content (please ensure…
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Upload person benefits groups task is missing under person data loadersSummary: In Evaluation and reporting area, under person data loaders Upload person benefits groups task is missing in production. Whereas the same is available in all lo…
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Configuration setup for EOI(Evidence of Insurability)Looking for Configuration set up that will meet below requirements: For Employee Supplemental Life Plan, EOI should be required when employee increases their coverage by…
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Element overlap issue when using default enrolment rule that changes the previously enrolment optionSummary: A HSA plan has 'Single coverage' and 'Employee + Dependent coverage' options, each with a separate Standard Rate because the contribution limits differ. The Emp…
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Summary of Elections at Open Enrollment is not triggering newly added templateWe have added a new template along with the Seeded one. So currently we have two templates. After 26C upgrage, When an employee submits enrollments, this alert triggerin…
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Redwood Benefits: Simulate a Life Event for Benefits AdministratorsThe 26C Upgrade includes a new feature called “Simulate a Life Event for Benefits Administrators.” Could someone explain how this feature works? I checked it, and it doe… -
Element Error when applying default with an eventSummary: When trying to evaluate "Move" event getting an Error "There was a problem saving the elections because another enrollment exists in the same element that this … -
Receive error "Remove contact as a dependent or beneficiary from benefit plans before end dating"Hello I am receiving an error when trying to end date a contact who has passed away. This contact is never been listed as a beneficiary nor enrolled into health plans. D…
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While evaluating life event error is appearing in Redwood Benefits summary PageSummary: While evaulating life events in benefits summary redwood page following error is appearing Content (please ensure you mask any confidential information): Versio…
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Attempting to inactivate existing plan during Open Enrollment get error BEN-990483Summary: We are encountering an error while attempting to inactivate an existing plan during Open Enrollment. Upon submitting the enrollment, we receive the following er…
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How create Eligibility Profiles using HDL?Summary: How create Eligibility Profiles using HDL? Content (please ensure you mask any confidential information): How create Eligibility Profiles using HDL? Version (in… -
How to turn on Person number for Dependents in Benefits Activity Center redwoodSummary: In the past we were able to see dependents person number in non-redwood. How can we enable this for Redwood? Content (please ensure you mask any confidential in…
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Benefits plans displays twice in Enrollments after evaluating Life EventWe are facing an issue described below. Evaluated Dependent Age Out LE ( or any LE) and Closed. ( Refer 4th screen shot). Evaluated Salary Change LE and Closed ( Refer 4…
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What is the approval date that the BEN_DOCUMENT_APPROVAL alert sends?Summary: Hi Community We are testing the BEN_DOCUMENT_APPROVAL alert client. We found that the approval date field behaves randomly. In some cases, it uses the current a…