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Benefits
Discussion List
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How can we change the verbiage on Redwood Self-Service Enrollment Page for Pending Actions Task?Summary: We are using Oracle HCM Cloud version 25A and are enabling Redwood Self-Service Enrollment. On the Post-enrollment section of the enrollment page, the “Complete… -
Hide the Title, Gender, and NID section if the relationship is Expected Child?Hello Teams, I’m trying add dependent and i would like to hide the Title field using VBS in Configure Fields and Regions, so the Title field no longer exists. As for the… -
Employee not able to click on Enroll Now, Pending Actions and Enrollment SummarySummary: There are some employees who are not able to click on the enroll now (grayed out), get an unexpected error for pending action, and can not see the enrollment su…
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End Date Benefits Lookup codes for BEN_PRMRY_CARE_PRVDR_TYPSummary: Can we end date lookup codes for the lookup type, BEN_PRMRY_CARE_PRVDR_TYP? We don't want to use a couple of the delivered ones and want to end date them. Howev… -
Have anyone Encountered (BEN-990961) error?Hello, We have a requirement for 'Default to Assign Pending Action' type FF, where we are getting below error when we are electing coverage amount more than 40k. If anyo…
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Benefits Activity Center Life Event Status Filter Not AccurateSummary: We're noticing a difference between the records that show in the Benefits Activity Center Life Event Status filter to those that show in the Evaluate and Report…
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Open Enrollment Evaluate Scheduled Life Event Process on Termed AssociatesWhen running the Evaluate Scheduled Life Event process in RollBack mode for Open Enrollment, we get over 1,000 errors reported and they are all for termed associates. In… -
Duplicate ContactsSummary Is there an option to delete a contact from Person Managment?Content Hi! We have employes creating duplicate contacts all the time. We can delete the duplicate f… -
how to debug benefits person changes causes life event ff as add_rlog is no longer supportedhow to debug benefits person changes causes life event fast formula as add_rlog is no longer supported in benefits
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Rates are not carry forwarded with open enrollment with new default FFSummary: We have developed default FF, which is defaulting the appropriate plans but rates are wiped out Content (please ensure you mask any confidential information): V…
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We have a client requirement. Can someone please suggest best way to achieve this?Summary: Client pays for Medical opt out is in 2 instalment dec and June amount 2500/12 monthly 208 per month. 6 into 208.33 for June, 3*208.33 for new hire in sept. The…
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person changes life event fast formula for getting employees ageSummary: Hi All, Can any one please share Person Changes life event fast formula for getting age of employee . Or how to trigger the Life Event based on age of the emplo…
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Value set help required to check dependent designations as BEN_FN_GET_CHAR is not workingSummary: We are currently using an FF with standard get function l_dep_cvrg_1 = BEN_FN_GET_CHAR_VALUE('BEN_ELIG_CVRD_DPNT','ENROLLED',l_med_name_1,'NULL','DEPENDENT_FULL…
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Rename Benefit Life eventSummary: I have a requirement to Rename the Benefit Life Event , I can see Oracle allow to rename but I am wondering about the Impact. Please let me know if this is ok t…
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Redwood Grade Ladder Update ErrorContent (please ensure you mask any confidential information): I am trying to add a grade onto a grade ladder in Redwood pages and I receive an error of: Provide a valid…
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Can admin download the benefits summary statement from the benefits activity center?Our client does not use the self-service. Is there a provision for the benefits administrator to download the benefits summary statement from the benefits activity cente…
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Value set not returning values for element and there's same element same value set return datatwo Element each input values have the same value set first element the value set is working in input values however the second element value set is not working in input… -
Ability to Mass update stop billing Flag on benefits billingSummary: We have an inbound file that flags what plans that should not be billed for employee. Need a way to programatically flag the stop billing flag/ Check on plans t…
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Communicated Rate does not display as expectedSummary: At Program Level Defined Rate freq is Monthly and Communicated Rate freq is Per pay period with element frequency rules. Value passed to Payroll at rate level i…
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Scheduled processes that needs to be scheduled in PRODUCTION environmentSummary: Hi All, When we moved to PROD, what all scheduled processes needs to be scheduled .Can anyone pls share the list. Thank You Content (please ensure you mask any …
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Restricting Benefit Options by Enrollment Window – Benefits Eligibility Formula HelpHi everyone, I’m working on an Annual Leave Purchase plan where employees can buy extra annual leave days during two specific enrollment windows each year: 1–28/29 Febru… -
Read only role needed to view and access benefitSummary: We need to build a role which would give read only access to benefits. Content (please ensure you mask any confidential information): Please help us with the re…
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Ask Oracle is not visible on redwood page even after enabling the guided journey throug VBSSummary: We have enabled a AI Agent and exploring the options. While the AI Agent is added to the guided journey, we are unable to view the "Ask Oracle" tab under benefi… -
How to handle 27 pay periods in 2026, but benefit deductions will only be coming out for 26 paysSummary: Will have 27 pay periods in 2026, but benefit deductions will only be coming out for 26 pays - so therefore we will need to end date benefit rates for 2026 with…
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Pending Action Item During Open EnrollmentSummary: Employee currently enrolled in waive supplemental plan, during OE employee enrolled in supplemental plan which generated a pending action item. Now employee is …
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Redwood Benefits ESS Elections: Is there a "Save" button available for incomplete elections?Summary: Employees are unable to "Save" changes to benefit elections without having to "Submit" on the "Review and Submit" section. Is there a "Save" button available in…
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Benefit Options on Medical and Dental not taking eligibility into considerationSummary: We have a requirement to exclude Temporary employees and
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Country Specific field changes on Express and Advanced modeSummary: Hello Oracle Team members @Tamara Mills-Oracle @Adam Gates-Oracle @Monica Vijayashanker -Oracle @Nagaraj Hunur-Oracle we are currently in UAT week for our clien…
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Remove Plan type info from enrollment summary page in ESSSummary: On enrollment Summary page, in ESS for benefits, the enrollments information shows " Plan Type - Plan Name" as name of the enrollment, We want customize this as…
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Hide "support" tab in redwood Benefits ESS for specific countrySummary: We need to hide the support tab in Benefits ESS for a specific country. Is this possible through VBCS. There an option to hide " support tab on self service lan…