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Benefits
Discussion List
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Redwood -Post Enrollment survey- Benefit Administrator viewSummary: Hi Team, After the Employee submit's the Post Enrollment survey questions. As an Ben Admin where can we see the questionnaire responses. Thank you Content (plea…
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Annual cost calculation is wrong in redwood benefits summary and confirmation pageSummary: While testing the Self service Benefit enrollment, found the wrong annual cost, we are on biweekly payroll. It should be Total Cost per Pay Period 26 which is 2…
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25B Redwood Benefits Summary - Search Filter not showing Life Event Status FilerSummary: Hi, Reference to my previous post (https://community.oracle.com/customerconnect/discussion/876979/people-with-detected-life-event-not-visible-in-redwood-benefit…
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is there any Redwood changes on Plan Configuration and Evalution and Reporting fSummary: Do we have any documentation or road map for Plan/Programs and Evaluation and Reporting for Administrators. Currently we do not have any profile options availab…
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Redwood Benefits Self-Service Enrollment and Pending Actions page under My Benefits not loadingThe newly launched Redwood Self-Service Enrollments and My Benefits page (Pending Actions) in 24D update is not loading up even after adding all the required privileges,…
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Can we have both Responsive UI and Redwood UI for UK LDG aloneSummary: Currently our customer has implemented Benefits for multiple LDGS. for UK LDG, it is used as placeholder for employees to designate beneficiary and the Benefits…
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Opted for Medicare flag in Eligibility profileSummary: We have requirements to build eligibility for employee benefits based on whether an employee is enrolled into Medicare. We created eligibility using "Opted for …
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Pending Actions link in Summary of Elections at Open Enrollment not working after Redwood Go LiveSummary: The Summary of Elections at Open Enrollment alert contains a link for Pending Actions to be completed. After going live with Redwood, that link no longer works.…
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How to add text under pending actions in benefits redwoodSummary: We are trying to add text under Quick actions pending action in employee self-service landing page in redwood.Kindly advise Content (please ensure you mask any …
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Benefit Enrollments Dropped After Evaluating Life EventHi everyone, I’m encountering an issue when evaluating life events in our system. For example, after processing a Salary Change Life Event, the employee's benefit enroll…
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New Hire life Event trigger only for New hire and not rehireSummary: Hi All, We want to configure New Hire Life Event which should trigger only when new hire is created.It should not trigger if person is REhired.Please suggest ho…
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Redwood Benefits Self-Service Enrollment does not show started Open eventSummary: Redwood Benefits Self-Service Enrollment does not show started Open event. In the PROD environment, the BA sees the Open event enrollment window started on 5/15…
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Getting error when trying to disable beneficiary set upSummary: Hi Team, When tried to disable the beneficiary set up for existing Health saving account(HSA ) getting below error. You can't deselect the Allow self to be desi…
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Toggle button ON-Edit Current Payroll Frequency ( Under the payroll details section)Summary: Could you please guide me on how to enable the toggle button for Edit Current Payroll Frequency ( Under the payroll details section) for the promote transaction…
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How to customize the message after enrollment submissionHi Team, Could anyone please help on How to customize the message after enrollment submission in self-service enrollments.
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What is the exact image size needed to display the Benefit Plan properly on Benefit Self Service?Summary: What is the exact image size needed to display the Benefit Plan properly on Benefit Self Service? Content (please ensure you mask any confidential information):…
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Dependent not getting designated if there is a gap in coverage using default enrollment Fast formulaWe are experiencing an issue when designating dependents for employees who are rehired within 30 days but whose rehire date falls in the following month, resulting in a …
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Moved: Generate HCM rate Error for EmployeeThis discussion has been moved.
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Redwood Self-Service Benefits Welcome Page CustomizationSummary: How to personalize the Self Service Benefits enrollment Welcome page. Video attached. 24D
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Send an email to the employee when the enrollment is submitted.Summary: After modifying a program, we want to receive a summary email. Content (please ensure you mask any confidential information): Hello Team, In the Benefits Summar…
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Need to Change the Current layout of Redwood employee enrollment PageSummary: We need to change the enrollment page layout for employees and Administrator in Redwood Pages. Currently employee see the enrollment plan and option separately …
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Dependant designate is not working as expectedSummary: Hi All, I have configured dependant desigante for a Plan.But, when employee is selecting that option, it is not assigning to assign the dependants.Please let me…
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Unable to view benefits relationship under redwood pageSummary: Unable to view benefits relationship under redwood page. All roles are updated according to the guide, also added seeded benefits roles to test. Unfortunately B…
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How to add a quick link on the Benefits Summary PageSummary: In Redwood on the Benefits Summary page, how do I add additional "Actions"? I'd like to add "Personal Details" page and "Contact Info" as a quick link. Is this …
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Redwood- Cloud Benefits hide Change Beneficiaries Beneficiary Organizations Person Inf Quick ActionsSummary: This video will show users how to hide the Change Beneficiaries , Beneficiary Organizations, Person Info Quick Actions. Content (please ensure you mask any conf…
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How to hide the disability status in additional info section on the people top cover pageSummary:How can I hide the Disability Status in the Additional Information section before enrolling while creating a new contact? The system doesn’t allow me to hide jus…
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Where can I turn on employee's eligibility for employee to delete self service life eventSummary: Where can we turn on the delete button in the new Report a Life Event. I didn't see an option in Redwood or Self Service set up in Benefits. Content (please ens…
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Data of ANC_PER_ABS_ENTRY_DTLS table is inconsistentWe have a requirement where a custom BI report used to extract the annual accrual entitlement for the Absence Plan called Wellness Days. The report is run annually. The …
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Dependent additional infoSummary: I am trying to add an additional row in the additional info under people to cover in oracle HCM benefits. The user needs to update the disability as 1.1.25. But…
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ACA Report 1095-C: How to get Employee Contribution amount values?Summary: Hello all, I am working on generating ACA 1095-C report, but not able to get employee contribution value in the report. It shows 0$. Is there any configuration …