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Benefits
Discussion List
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Blank Category Code on Benefits setup diagnostic reportWhen running the benefits diagnostic report , the category code is showing up as blank. How can we retreive teh Category code on the diagnostic report? Here are the para… -
Not able to hide Coverage amount field for Life assurance Benefit in Benefit Summary redwood pageSummary: How to hide Coverage amount field for Life assurance Benefit in Benefit Summary redwood page from VBCS tool Content (please ensure you mask any confidential inf…
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Not able tohide Annual amount field for ChristmasBenefit in Benefit Summary redwoodpageSummary: Not able to hide Annual amount field for Christmas Benefit in Benefit Summary redwoodpage using VBCS tool Content (please ensure you mask any confidential infor…
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How to hide the Beneficiaries and Primary Care Physicians sections in the Benefits Summary ?Summary: For a client, we would like to hide the Beneficiaries and Primary Care Physicians sections on the enrollment details page within the Benefits Summary. Content (… -
Not able to search terminated employees in Benefit activity centerSummary: We are unable to search terminated employees in Benefit Activity Center (using effective date same as termination date). Its not showing any employees. The same…
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Benefits Self-Service Grouping: Can we have multiple Self-Service Grouping for a Benefit Life Event?Summary: I have a requirement to display a Life Event in multiple Self-Service Groupings. Is this possible? Content (please ensure you mask any confidential information)…
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How to hide Court Orders on the Overview section of the Benefits Summary page?Summary: The client would like to hide the Court Orders statistic on the Overview section of the Benefits Summary page, as it is not useful. Content (please ensure you m…
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a scenario in the Benefits module where I need some clarificationI have a scenario in the Benefits module where I need some clarification: An employee has already enrolled in a medical plan and added parents (father and mother) as dep…
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Where can we find document added under plan design document in additional configuration at PlanSummary: I have attached document under Plan design document in additional configuration train stop at plan level. But unable to find this document in ESS page under Vie…
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VBS Main Branch - Recreation or Refresh with valid source codeSummary: Code Deployment via Main Branch: Several developers have committed code changes to the main branch. However, these changes may not be reflected in the productio…
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Retirement plan configuration in benefitsSummary: Hello Experts, we need your input in 401k and 3D Blinds 401k retirement plans configuration in benefits. Our client need information only plans in fusion. i.e t…
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Needed Sample Default Enrollment Fast FormulaSummary We need a formula which will default employee into new plan in same option of previous plan and forward dependentsContent We are changing dental carriers. We nee…
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Identification of the relationship dropdown variable in "People to Cover"Hello team, For the client, we would like to set a condition based on the relationship. if (relationshipName === "Child") The issue is that we can't identify the correct… -
When does Benefits Administrator pages are getting change to Redwood ?After the Update to 24D , We know the ESS pages for Benefits has turned into Redwood recently, When does Benefits Administrator pages are getting changed to Redwood ? We…
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How can I override calendar event coverage for specific individuals?Reference: Examples of Overriding Calendar Event Coverage for Specific Geographic Locations, Levels, and Individuals My requirement is same as the "Specific Individuals"…
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AI Agent: Unable to see any other tool other than Document ToolSummary: AI Agent: Unable to see any other tool other than Document Tool Content (please ensure you mask any confidential information): While enabling AI agent there is … -
Is there a way to remove/hide the quick action field 'Benefits Court Orders' ?Summary: Is there a way to remove or hide the 'Benefits Court Orders' quick action from the Benefits summary screen? Our client doesn’t have any plans that involve court… -
Fast Formula Input Validation Default EntryI am trying to create a default value for an element input value, using the number entered into another input value of the same element. How do I reference the input val…
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Configuring plan dependency rulesSummary: Our goal is to use plan dependency rules to ensure appropriate HSA plan enrollments based on the chosen medical plan. The rule we've implemented in our test env…
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Where do you find the logs of a Dependent Certification Required fast formula?Summary: We have a Dependent Certification Required fast formula that isn't returning correct values. I need to troubleshoot this fast formula. Logging code has been add…
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need to show all 4 rates on employee self service pageSummary:Hi All, We are in implementation phase and we have normal rate and Rx rate for medical plans. As per requirement, we need to show all 4 rates on employee self se…
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Evaluated life event status goes to processed and closed.Summary: Hi team, As I am evaluating any life event (not specific to one, I have tried with several life events) the life event status shows processed and closed. Conten… -
Changing options in existing plan - existing employees stay (legacy), new employee get newWe are changing our benefits design for 2026 - the plan will still exist but the automatic enrollment will change from Option A to Option B. However, existing enrollment… -
How to make Name field non editable in Redwood UI on Benefits Dependent Page ?Summary: We want to restrict the Name fields from being editable on the ESS of Benefits Add/Remove Contact and Dependents you'd like to cover Content (please ensure you …
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Can we add verbiage or any banner in Redwood Benefits TileSummary: Can we add verbiage or any banner in Redwood Benefits Tile where i have highlighted in Yellow Content (please ensure you mask any confidential information): Ver…
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Redwood Benefits: What is the meaning of Pencil Icon on Pending ActionsSummary: Hi, When you open the Classic Pending Action tile, there is no Pencil Icon or anything else to click on. In Redwood, pending actions will appear on the Summary … -
How can I customize the country field under phone details in family and emergency contacts sectionSummary: There is no option to customize any fields under phone details in this section. Is there another way to do this? In Responsive UI, the country field is auto pop… -
Inquiry on Upcoming Features for Benefits Contact pageSummary: We have a requirement from the client regarding the Me > Benefits > Before You Enroll > Contact page. The client is looking for one of the following capabilitie…
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Dependent Certification Type of Proof of National Identifier when enabled is not letting upload docHi, We have enabled the below certificates in Dependent Certification. 1.Marriage Certificate 2.Birth Certificate 3. Proof Of National Identifier 4. Legal Custody Certif…
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Termination Life event fast formula is not working outWe have configured a termination life event to trigger upon entering the actual termination date in the per_periods_of_service table. Below is a basic Fast Formula creat…