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Benefits
Discussion List
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When trying to add a Person Benefit Group, the system is producing an error messageSummary: When trying to add a Person Benefit Group, the system is producing an error message - You don't have permission to insert, update, or delete this record. (BEN-9… -
Getting "There's nothing here so far" message in Benefits activity CenterSummary: As part of 25B we are testing the Benefits Activity center and performed below steps: Enabled below profile options: ORA_BEN_ADMINISTRATIVE_ENROLLMENT_REDWOOD_E…
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Clarification on Using VBS Advanced Mode for PDF Link Addition to Review Employee Resources pageSummary: Hi all, We need to add PDF links to the Review Employee pages. According to the Oracle documentation (linked below), this requires using VBS in Advanced mode. C…
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Employer Paid Rate Shows as "Employee" paid on ESS SideOn the Benefits ESS side, it shows that our automatically enrolled employer paid benefits are "employee" paid. I have confirmed this is not the case in our configuration… -
Critical illness plan Configuration Spouse 50% and 25% of employeeSummary: Hi All, We have requirement for critical Illness plan, where 'Benefits are 50% for spouse and 25% for child of the value Employee has.'Please let me know how to…
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The Approved documents when deleted from DOR still has approved status in Benefits Document section.Summary: When we request the employee to upload the certificate from benefits page, it goes for approval to Ben specialist. Once Benefits Specialist approves it, we can …
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CCC: Salary information access/security issueSummary: Hi, Is it possible to restrict access to employee salary information in the system? For example, can we ensure that ERP functional specialists do not have acces…
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Business Rule for Restricting user to add Second Spouse in Benefits Redwood PageWe have a business requirement to add business rule to Benefits redwood page to restrict the user to add second spouse details. How to configure business rule for this r…
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Triggering benefit life events with assignment attribute changesSummary: Triggering a life event in Oracle Benefits based on a change to a custom attribute defined on the assignment page is needed. A fast formula has been configured,… -
Hide or customize header - BenefitsWe would like to Hide or customize header of Effective Date segment in Benefits pages under My Client Groups using VBSC tool for Redwood. Steps to reproduce: Benefits Ad…
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is family and emergency is shared component with benefitsSummary: Can we have a confirmation on People To Cover in Benefits and Family and Emergency Contacts are Shared Components in Redwood? in other words when we hide some s…
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Redwood Benefits: Change Benefit ElectionsSummary: Hi, In classic UI we have this Change Benefit Election in About Me > Benefits However, in Redwood, we can't find it, and when I explore you need to go to old ti… -
Personalize need help - default section in redwoodSummary: Can we personalize the default need help section in redwood.Kindly advise. Content (please ensure you mask any confidential information): Version (include the v…
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Unable to hide selective fields in Additional info Ui in Create contact UI- RedwoodSummary: Client wants to hide some selective fields like Student status and Tobacco status from the additional info UI of the Create contact UI of SSBEN- redwood. But wh…
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Overriden rates getting reset after pending action items submitted for another plan.We are facing a particular issue where overriden rates are being reset to old rates after submission of pending actin items for another plan. Details as below: 1. Conver…
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Error when evaluating termination event : BEN-990951Summary: Hello, We are facing this error when trying to process Termination event for a few employees "The procedure encountered an error while calculating the service d…
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The New Hire Life Event is not automatically detected on an employee’s Benefits Summary.Summary: The New Hire Life Event does not detect an employee’s hire in the Benefits Summary. Content (please ensure you mask any confidential information): Hello Team, W… -
Can we hide the document of records based on country in redwood-ESSSummary: Can we customize document of records based on country in redwood for quick actions-employee self-service landing page ? We enabled it via profile option and the…
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Occured date is not defaulting from setup for Open enrollment In Redwood UI 25BSummary: Add the open enrollment for an employee Manually from Self service, The Occured date is not defaulting to 1/1/26 in Redwood UI Content (please ensure you mask a…
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How to add expression in RW Adanced mode to hide or display sections in BACSummary: We have a requirement to hide Self Approved Life Event Section from Benefits Acitivity Center for US Benefits Administrators. I would like to add expression but…
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Change Beneficiary Life Event to allow Bene changes, but not enrollment changesI need to allow users to change their beneficiaries on say Basic Life Insurance but not be able to unenroll from the plan (it's required). So, there will be no electabil…
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How to add text below a field or placeholder text within a field on Redwood Benefit Contact Pages.Regarding the following 25B Release features: Explore the new Visual Builder Studio Business Rules for the Benefit Contact Pages Explore the New Validation Rules in Visu…
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Benefit Relationship dropdown issue in Benefits Summary Redwood PageSummary: Benefit Relationship dropdown is not working in Benefits Summary Redwood Page . Content (please ensure you mask any confidential information): Benefit Relations…
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Unable to add new Hyperlinks in Benefits Landing Page or repurpose existing Quick ACtionsSummary: our client has custom Tile in (RUI) to capture some documents and details related to 401(K). We are unable to carry over that custom Tile as new Custom Quick Ac…
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we are missing Elipse (...) three dots in Benefits Service CenterSummary: We are missing HR Actions tasks list from Benefits Activity Center. in RUI we used to have the tasks list available on the top of the Benefits Service Center. P…
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can we implement Redwood Benefits in Phased approachSummary: our clients has implemented benefits for US and CA. While reviewing Redwood personalizations we found many issues and waiting for oracle to direct us. Meanwhile…
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Can Text(dynamic message in the Enroll now section)before Start Enrollment button be customized?Can the text above start enrollment button be customized in employee self service?
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Hide beneficiary organisations under quick actions in benefits service centre in redwoodSummary: Hide beneficiary organisation under quick action in benefits service centre in redwood Content (please ensure you mask any confidential information): Version (i…
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PersonAddress is not valid for people to coverSummary: Attempting to add a birth. Go to add child to People to Cover. Click on the '+' to add the child and the error message below appears before I even add the child…
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Life event is not triggering when loading data through HDLSummary: ACA Mid-Year Enrollment LE is not getting triggered when we make any assignment change through HDL. Its happening when its done through UI and also if Person Ch…