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Loss of Enrolled Dependent

in Benefits 2 comments

Summary:

I have a Childcare/Kindergarten plan that is enabled for an Unrestricted Life Event, where a child dependent can be enrolled. The child remains eligible for the plan until the age of 5.

However, after some time, the plan changes to a Suspended status because there is a pending action indicating that a dependent must be added again, even though the child continues to meet the eligibility criteria.

The following is the configuration currently defined for dependents in the plan.

I would appreciate your guidance and assistance in resolving this issue. Thank you in advance for your support.

Version (include the version you are using, if applicable):

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