Open Enrollment Server Timezone Workarounds — Cloud Customer Connect
You're almost there! Please answer a few more questions for access to the Applications content. Complete registration
Interested in joining? Complete your registration by providing Areas of Interest here. Register

Open Enrollment Server Timezone Workarounds

edited Dec 19, 2024 1:08PM in Benefits
Summary

Provide the capability for Open enrollment through till midnight

Content

Due to data centers located in a different timezone than i.e. CST. A workaround which can be managed
via the application. This is what they should do using the self service
configuration UI in plan configuration -

Navigation: Benefits>Plan Configuration>Manage Self-Service Configuration

1.On 10/26/2024, set the self service effective date to use to 10/26/2024.
2. Remove the date post mid-night 10/26/2024 CST, and save changes.
3. On 11/05/2024, set the self service effective date to use to 11/05/2024.
4. Remove the date post mid-night, and save changes.

Howdy, Stranger!

Log In

To view full details, sign in.

Register

Don't have an account? Click here to get started!