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Self-Service - Dropping dependent/Divorce

edited Sep 5, 2020 12:10AM in Benefits 4 comments

Summary

Best Practices with Self-Service - Dropping dependent/Divorce

Content

We are moving from a different HRIS to Oracle. With our current system and Self-Service, employees are able to drop a dependent due to aging out/no longer eligible and/or legal separation/divorce. This triggers a Life event to update/change benefits. Therefore the employee is able to drop/end his dependent, change to divorce and update benefits all at the same instance within self-service. We are not able to figure out how to do this within Oracle Self-Service.

How do others handle this?

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