Benefit Element Entry assigned to incorrect person

Summary

Benefit Element Entry assigned to incorrect person

Content

We have found multiple benefit element entries assigned to the wrong person.  Person A elects Health Coverage and when the Life Event is processed it creates an element entry for Health Coverage on Peron B.  When we back-out and re-process the life event, the element entry is created for the correct person.  This issue occurs very rarely and since re-processing corrects the issue, we have no way to recreate the issue.  Has anyone else experienced this before?  If so, what caused it and how did you resolve the issue?

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