Benefit Element Entry assigned to incorrect person
Summary
Benefit Element Entry assigned to incorrect personContent
We have found multiple benefit element entries assigned to the wrong person. Person A elects Health Coverage and when the Life Event is processed it creates an element entry for Health Coverage on Peron B. When we back-out and re-process the life event, the element entry is created for the correct person. This issue occurs very rarely and since re-processing corrects the issue, we have no way to recreate the issue. Has anyone else experienced this before? If so, what caused it and how did you resolve the issue?
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