Using message scenario to suspend and move activities — Cloud Customer Connect
You're almost there! Please answer a few more questions for access to the Applications content. Complete registration
Interested in joining? Complete your registration by providing Areas of Interest here. Register
Get Started with Redwood: Oracle Cloud SCM and Purchasing

Using message scenario to suspend and move activities

edited Oct 11, 2018 6:57AM in Field Service 2 comments

Summary

How to suspend a single day activity and move same to the following day using message scenarios?

Content

Hello,

I have a single day activity which when suspended, I want same to move to the following day (excluding weekends). Actually, when an activity is suspended, a pending one is created for the same day. However, I need this pending activity to move to the following day. I can't seem to find a correct activity message placeholder to move the activity to the next day when suspended.

Thanks for any advice.

Version

Oracle Field Service Cloud 18C
Tagged:

Howdy, Stranger!

Log In

To view full details, sign in.

Register

Don't have an account? Click here to get started!