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Emergency Contact to Spouse

edited Sep 5, 2020 12:10AM in Benefits 2 comments

Summary

How do we change ER contact to Spouse for LE Marriage

Content

Since R13 upgrade, we are unable to change an Emergency Contact to Spouse and have the Spouse be chosen/eligible for coverage with the effective date of LE Marriage. The employee has the Marriage LE and is able to change his coverage, however the spouse doesn't have the Spouse coverage options and/or

 The employee changes their Marriage status to Marriage with marriage effective date, changes the name of their Contact, and change Emergency contact/Beneficiary to Spouse. 

How do others get this type of change to work correct? Steps and effective dates used?

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