Problems with Absence Approval Emails — Cloud Customer Connect
You're almost there! Please answer a few more questions for access to the Applications content. Complete registration
Interested in joining? Complete your registration by providing Areas of Interest here. Register

Problems with Absence Approval Emails

edited Oct 29, 2018 8:52PM in Workforce Management 7 comments

Summary

Problems with Absence Approval Emails

Content

We are experiencing several issues with Approval notification emails for absent requests for time off following the 18B upgrade.  An SR is open, but I'm hoping that another customer can provide me some input on how to fix some of these issues.

1) Some absence emails do not contain the occurrence details. Under my Admin role the details show on the email, but for other roles they do not. We have a special manager type designated for PTO/approvals and I'm wondering if there is a new duty or something that needs to be added to this manager role.  I suspect this is some sort of security issue, but I'm hoping another customer experienced the same and can provide us some direction.

Tagged:

Howdy, Stranger!

Log In

To view full details, sign in.

Register

Don't have an account? Click here to get started!