No accrual calculation takes place in case balance was already spend. — Cloud Customer Connect
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No accrual calculation takes place in case balance was already spend.

edited Dec 31, 2018 10:09AM in Workforce Management

Content

The annual accrual of an employee, and therefore the final leave balance of employees is not recalculated in case the initial accrual of the absence type was already spend at the moment the employee is terminated. This results in a balance which is higher then it should be. 

Please see attached document for the description of the issue. The balance should be recalculated whether the balance is already spend or not. In case the initial accrual was already spend , we get the error. 

The selected plan does not have sufficient balance to complete the transaction. (ANC-3405096) 

Please also see documents attached for the issue explained by an example. I already logged a SR for this 20 days ago.

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