Shifts created in Manage Shift Properties task are not available for adding to a work pattern — Cloud Customer Connect
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Shifts created in Manage Shift Properties task are not available for adding to a work pattern

edited Jan 28, 2019 6:20AM in Workforce Management 4 comments

Content

We have created work shift  from 'Manage Shift Properties' task and we are unable to find the same shift in 'Manage Work Shifts' task and also unable to attach the shift to a work pattern.

Please let us know if this the expected functionality or we are missing some steps.

Thank you.

Version

18C

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