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PTO Accrual Error

edited May 21, 2018 7:37PM in Workforce Management 3 comments

Summary

Inputting new PTO time is not providing the update to the plan balances

Content

Not sure if anyone has any thoughts on this or not, but we are having an issue with our PTO calculations.

When you input an absence on the person manually, not via a time sheet, the balance is not accurately updating.  What i am seeing is that as i enter different days the amounts change and it is like the system is not letting someone go negative over a certain amount.  We do not have a restriction on negative balances configured, in fact for admins i have it skipping this via the configuration.  We have a policy that allows people to borrow into the future so we don't restrict.

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