Absence Entries through Timecard Entry are Creating Duplicate Absence Events — Cloud Customer Connect
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Absence Entries through Timecard Entry are Creating Duplicate Absence Events

edited Mar 12, 2019 4:58PM in Workforce Management 3 comments

Summary

Absence Entries through Timecard Entry are Creating Duplicate Absence Events

Content

Users are saving their timecards daily, when they have an absence during the week, it is flowing back to the Absence module in saved status. Each time the user saves an additional work day, it creates a duplicate absence entry. When the user then tries to submit the timecard at the end of the week, it errors out saying that duplicate entries cannot be submitted on the same day. Is this a product bug? we have tried to replicate in test environments but are unable to. Oracle will not accept it as a bug. PLEASE HELP!!!

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