Time card Status differs between transaction console and time management — Cloud Customer Connect
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Time card Status differs between transaction console and time management

edited Apr 1, 2019 8:05PM in Workforce Management 1 comment

Summary

Employee time card Statuses are listed as In progress in the transaction console and approved in time management

Content

Hello,

When I navigate to the Transaction Console to view processes I noticed that employees have several time cards listed as 'In Progress.' However, when I navigate to the Time Management module and search for the employee's time cards for the same time period, the time cards are listed as approved.

Any insight into why this is happening or how to correct the issue is greatly appreciated.

Version

Oracle Cloud Application 19A (11.13.19.01.0)
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