How does the application select the resource from the available resources in the work order? — Cloud Customer Connect
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How does the application select the resource from the available resources in the work order?

edited May 23, 2019 10:43AM in Maintenance 2 comments

Summary

How is the selection made for available resource(s)?

Content

Hello all,

I have defined in the Maintenance Resource screen a record called (Quality Assurance) and added 5 staff members. When I create a work order and associate 3 QA staff members only, how does the application make the selection as to which resource to select?

Thank you,

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