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Get Started with Redwood: Oracle Cloud SCM and Maintenance
Maintenance
Discussion List
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New session on Smart Operations for Connect Equipment - June 9, 2025 @ 10 am PacificJoin this session to learn the latest in Connect Equipment Transforming the Disruption-Free Factory from with Smart Operations for Connected Equipment and Litmus Automat… -
Learn more on Oracle’s Maintenance Supervision Workbench - join session May 20, 2025 @ 10am PTJoin this session SCM – Product Deep Dive: Oracle’s Maintenance Supervision Workbench on May 20, 2025 @10 am Pacific for an in-depth overview of Oracle’s Maintenance Sup…
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List of Customer Connect Training ReplaysSummary Quick access to all the Maintenance Customer Connect Training Replays Content Watch these replays to get more information about implementing your products. You c… -
unable to upload back dated maintenance work ordersSummary: We are unable to upload the maintenance work order for the back dated. Before in the 22B it was workingas expected but now in 23C it is not working. System is t…
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Scheduling can't be done because it exceeds the maximum scheduling duration of 12 monthsWe are trying to create the WO where we are facing this issue. If we are creating the work order more than 12 month (oracle setup - Maximum Scheduling Duration in Months…
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Why has My Maintenance Work been opt in on our behalf in PROD?Summary: Some system update has opted in a feature that we are not using in our PRODUCTION system. My Maintenance Work is accessible for sites concurrently to dispatch l…
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I have 7K assets that were associated with a meter template by mistake. Can I add an inactive date tSummary: I have 7K assets that were associated with a meter template by mistake. Can I add an inactive date to all of these assets in bulk? Content (please ensure you ma… -
25C calendar scheduling logic changes? Scheduling problemsSummary: Every update brings a new challenge, the calendar schedule is a mess. With the update pack on the 2nd of August, something seems to have changed in the calendar…
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How to Prevent Duplicate Maintenance Work Orders for the Same AssetHello All, In Oracle Fusion Maintenance Cloud, we have a business requirement where only one active (open) maintenance work order should exist for an asset at a time. Cu…
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How to create approvals for Work orders in Oracle Fusion Maintenance cloud?We are already using standard corrective maintenance flow in our business. Currently we are planning to implement approvals for Maintenance work order, Is this possible?…
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Maintenance Work Order notes and attachments bulk uploadHi there, Is there a tool (FBDI or REST API) to mass upload Maintenance Work Order in Redwood "Notes and Attachment"? We are migrating Work Orders and each Work order co…
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Error- Assign Assets for Repair to a Maintenance Work Order and Return to Inventory After RepairSummary: Hi All, I am currently testing the feature "Assign Assets for Repair to a Maintenance Work Order and Return to Inventory After Repair" in the 24C Update. I have… -
Subtype is not defaulting from work definition while generating work orders through MPSummary: When creating work definition we are using custom Subtype values. While generating work orders through maintenance program using these work definitions, the Sub…
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Attach meter via API?Summary: I want to be able to attach a meter template to an asset using REST API. Content (please ensure you mask any confidential information): If I add the Item to a m…
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When executing Maintenance WO, It shows operation is "Not available for assignment"Summary: When we're executing a maintenance work order on the Redwood UI page of "My Maintenance Work". After issuing material and reporting resources, on the operations…
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How to transfer maintenance cost to Associated Fixed Asset?Summary: Is there a way to transfer the Maintenance Cost to the Fixed Asset associated with the Maintenance Asset. I could see in the Implementation guide but there is n…
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Asset Hierarchy for the Kit item after SO ShipmentHi Team We are trying to achieve Asset Hierarchy for the Kit Item. When we ship out 1 Qty of the Kit item then we are able to see the required Hierarchy. When we ship ou… -
How to Enable AI Assits in "Work Summary" page of My Maintenance WorkHi, We are trying to setup AI assist in My Maintenance Work for an upcoming client demo. We have successfully enabled AI assist on "Notes and Attachments" tab of My Main…
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Workorder Status Showing Complete In the Workorder. But in the search result It's in Release StatusHi When the work order is completed, the status does not update to completed. However, upon navigating into the work order, it shows as completed. Search Result Window I…
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Generate Repair Suggestion button is disappearing automaticallySummary: We have enabled the Generate Repair Suggestion Gen AI Assist in the Preview Work Order screen. It works fine after publishing the VBS changes as per the note - … -
Unable to Review or Report the Work Order in My Maintenance Work UISummary: We are unable to Review or Report the Work Order in My Maintenance Work UI. It was working fine earlier not sure if there is anything to do with 25C release upg…
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It is possible to lock the "work order" field when creating a maintenance work order?Summary: It is possible to lock the "work order" field when creating a maintenance work order so that the user cannot enter a particular name and the name of the work or…
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Get error when enter material in work orderSummary: I am getting error when I am using maintenance supervision page to open a work order and try to enter add material. We are using item subinventory and item loca…
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Knowledge Doc: How Can I Diagnose Issues with Redwood UI?Context: When accessing the Materials tab in the My Maintenance Work section of the Redwood UI, no values are displayed. Should there be materials visible? Is there an u… -
HOW TO RETURN OSP RECEIPTSSummary: When the service was received, it was discovered that there was an error in the agreement price, and now we're being asked to return the service from the work o…
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How to use Review Maintenance Dispatch List UI in 25C for other orgsSummary: We have enabled the Redwood: Enable My Maintenance Work by Organization feature to use the maintenance workbench redwood UI for selected orgs as per the feature…
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what's new for fusion productSummary: Content (please ensure you mask any confidential information): Version (include the version you are using, if applicable): Code Snippet (add any code snippets t… -
Maintenance work order not completing in My Maintenance WorkSummary: Completion is not working in My Maintenance work tab and work orders operations are not completing Content (please ensure you mask any confidential information)…
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Knowledge Doc: 25C Redwood: Enable My Maintenance Work by OrganizationEnhanced Configuration for My Maintenance Work by Organization The latest update introduces the ability to enable My Maintenance Work for specific maintenance organizati…
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to override the Account Segment Rule based on the Total cost of the work orderHello, I have a scenario where I need to override the Account Segment Rule based on the Total cost of the work order. is this feasible? if yes, what is the source? if no… -
We are not able create a Service Request even after scheduling a process in Preventive Maintenance.Summary: We're trying to create an OFSC Work Order and the process status shows that it got successful, but when we tried to review the created Service Request and Work …
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How to populate Part List automaticallySummary: How to populate Part List automatically Content (please ensure you mask any confidential information): We are working for a manufacturing client, who is manufac…
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Moved: Activity panel is not showing any data in RedwoodThis discussion has been moved.