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Get Started with Redwood: Oracle Cloud SCM and Maintenance
Maintenance
Discussion List
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Review Now: Maintenance and Service Logistics Roadmaps - 26BThe full listing of Roadmaps can be found here. -
List of Customer Connect Training ReplaysSummary Quick access to all the Maintenance Customer Connect Training Replays Content Watch these replays to get more information about implementing your products. You c… -
How to disable notifications for an userUse receives notifications for supplier operation exceptions or non conformity notifications. Is there way to block the same for few users? -
Item List of values showing null in all Maintenance Redwood PageSummary: We have enabled redwood page for Maintenance. We can able to create Asset and able to select the Asset item until sometime. When we try to create new asset we c… -
Maintenance Work Definition based on Item StructureClient is in an Asset refurbishment Industry. As a part of their process , they maintain item or BOM structures. They would like to build maintenance work definitions ba… -
Organization id is coming in organization filter in My Maintenance Work UISummary: Hi All, When we navigate to My Maintenance Work UI, Click on filter (select >Organization), Organization name is not coming only backend org id is shwowing up. … -
Maintenance Resource Still Visible After TerminationIs Terminating an Employee tied directly to end dating the available Resource within Maintenance? We've terminated Employee, yet they still remain available to be assign… -
Work Requirement DFFSummary: We have requirement of capturing additional fields in work requirement level. Unable to find any dff at maintenance program or work requirement level. Is there … -
Staff Number in work order operationSummary: Resource Instance (identifier) not visible in work order operation level Content (please ensure you mask any confidential information): We have requirement to v… -
disable the Material Transaction and Resource Transaction options from the My Maintenance Work pageOur requirement is to hide or disable the Material Transaction and Resource Transaction options from the “My Maintenance Work” page for specific users. To achieve this, … -
Standard operation and resources redwood page are not automatically logged into your organizationSummary: After 24 D, we selected redwood UI page for create standard operation and resources. But the pages work so bad. Content (please ensure you mask any confidential… -
How to make Attachments mandatory for work order completion at any operation levelSummary: How to make Attachments mandatory for work order completion at any operation level Content (please ensure you mask any confidential information): Version (inclu… -
Knowledge Doc: Updated Maintenance All Redwood Initial Ingest and Bulk Ingest program parametersEnable and Set Up Redwood Pages Index Name Parameter for: Bulk Ingest parameter for: Page information ESS job to create index definition and perform initial ingest to OS… -
Unable to see notes in Notes and Attachments tab in My Maintenance WorkSummary: When we execute maintenance work order from My Maintenance work Redwood UI, we navigate to My Maintenance Work >click on work order>operation tab opens , right … -
Work Center Filter in My Maintennace work PageSummary: Hi When I open the My Maintenance Work page with Organization A and search for work centers using the work center filter, work centers from Organization B are a… -
Manage Assets - Create Asset - Clarifications requestedSummary: I have a query in the edit assets page wrt asset maintainability. I would like to get the intended functionality right. How You Edit Asset Attributes (Reference… -
The status of the work order is not getting changed in my maintenance workSummary: We are newly testing the 'My maintenance work bench' and found that the work order competled from this form is not updating the status immidiately. and the same… -
Enable Asset Number To Barcode Maintenance supervision work OrderSummary: How enable Asset Number to Barcode. Right now only it can be searched for text. I want enable it barcode instead. I beleive this was present in earlier version … -
Import Installed Base Assets end with following error - ORA-01436: CONNECT BY loop in user dataWe are trying to Import Maintenance Assets through FBDI. The Load Interface ESS gets Succeeded. However, the Import Installed Base Assets end with following error - ORA-… -
Why were standard operation resources duplicated on the Work Definition Redwood page?Summary: Standard operation resources were duplicated on the Work Definition Redwood page. Any insight into this behavior? Work Center Standard Definition Work Definitio… -
Work Order Number Field should be hide through sandbox in the create maintenance work order pop upWork Order Number Field should be hide through sandbox in the create maintenance work order pop up -
Can we create approval rule in BPM for Maintenance Work Orders using DFF inputCustomer would like to use of DFF to enter the expected cost to be incurred, in Maintenance Work Order, in performing the maintenance tasks. Later, they would like to in… -
steps to convert helpdesk request into maintenance work orderSummary: I have helpdesk Offerings. I can create Helpdesk requests for Installed Base Asset. I need the steps to convert helpdesk request into maintenance work order. Co… -
Knowledge Doc: AI Agent: Diagnostic Workflow AssistantSummary: Agent name: Diagnostic Workflow Assistant. Purpose: Automates diagnostics for a work order, generates repair suggestions, updates the work order, and optionally… -
Work Definition DescriptionSummary: Dear Experts, The Work Definition Description field has reached the maximum character limit, even though the user has only entered around 80 or 104 characters. … -
Redwood Maintenance Programs - Work Requirements UI not loadingSummary: We have enabled the new 26A Maintenance Program Redwood feature opt-in. Run the indexes. Relog-in, Refresh pages. Windows In-Private. and still the Maintenance … -
Maintenance Work Order Field is missing in "Helpdesk Request Page" after 26A upgrade.Summary: Maintenance Work Order Field is missing in "Helpdesk Request Page (Internal Service Request)" after 26A upgrade in oracle fusion cloud. Content (please ensure y… -
How to setup dynamic environment URL for dashboardSummary: Every time when we do P2T, we need to change this destination manually. Is there a way to change this dynamically? Content (please ensure you mask any confident… -
How to transfer maintenance cost to Associated Fixed Asset?Summary: Is there a way to transfer the Maintenance Cost to the Fixed Asset associated with the Maintenance Asset. I could see in the Implementation guide but there is n… -
Maintenance Work Order Project field was customized to be required but it is not workingSummary: We have customized the Project field in the maintenance work order creation to be required through a page customization, but when the user goes to create a main… -
26ARedwood Manage Maintenance Programs When this feature will be mandatory in Maintenance ManagementSummary: Hi All, Just need confirmation on this feature , it has come on 26A Feature Redwood: Manage Maintenance Programs - Opt-in came in 26A Would like to know when it… -
Looking for info on 'Redwood: Use Smart Search to Search for and View Supplier Warranty Claims'Summary: Hi all, As the summary says, I have been reviewing 'Redwood: Use Smart Search to Search for and View Supplier Warranty Claims' which was released in 25B. The re…