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Get Started with Redwood: Oracle Cloud SCM and Maintenance
Maintenance
Discussion List
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Is there a way for Maintenance programs to consider resource availability?Resources availability may vary throughout a period, or there may be specific hours of resource time available on a particular day. We need an ability to have the foreca…
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Ability For Maintenance Work Orders To Request Materials That are Not Available OnhandSummary: As per the note in MOS, the functionality is not available and is an ER. The link provided doesn't really take me to any page on this portal. Can someone provid…
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How to transfer location of Install based assets in maintenance to be same as financial fixed assetsSummary: we have requirment from the customer to mass change the location of fixed assets and as sequential this change should affect the maintenance assets Content (ple…
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Operations Material page is not visible when extendingSummary: Operations Material page is not visible when extending Content (please ensure you mask any confidential information): Hi, We want to hide/disable Issue on conte…
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Customizing Maintenance Dashboard – Infolet with Drill‑Through to OTBI Work OrdersHello Team, We have a requirement to enhance our Maintenance Dashboard with a custom OTBI infolet. The requirements are: 1.Team/Resource Work Order Status Tracking Displ…
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How to restrict Maintenance Work Order if a Open PR, PO and GRN is availableContent System should not allow Maintenance Managers to complete the Work Order if there is any Open PR, PO and GRN's are available
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Unable to Edit 'Notes' in Notes and Attachments Tab in My Maintenance Work Redwood UISummary: When we navigate to My Maintenance Work UI , click on Work order and navigate to 'Notes and Attachments' tab, we have add option to write any notes but what bus…
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Cost Distribution of Single Workorder for Multiple AssetsHi All, Has anyone of you come across this type of scenario? Please share your valuable ideas. Our scenario is sending assets out for repair and then returning the repai…
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Do we have Approvals for Adding of Operation Items to the maintenance work orderSummary: Hi Team, We have a requirement of the approval process for adding items to the work order. While adding the Operation Items to the work order it should trigger …
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Is there a automatic way to reflect status changes at OFS in maintenance work order?We are creating Preventive Maintenance Work Order in maintenance cloud, we flow that work order to field service using "Create Service work orders for Preventive mainten…
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Asset Expense CostHi, We have a requirement to track maintenance expenses for specific assets(Truct), such as diesel, tires, etc. However, the Procurement and CX module will not be used. …
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Automate mass addition processSummary: I want to know the below with respect to fa mass addition process. a) Can the track as an asset checkbox automated from PO? b) Can the asset key be auto populat…
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OSP Maintenance flow without Outside Processing BPASummary: Can we have OSP Maintenance Work Order fulfilled without having Outside Processing BPA? Content (required): Our client have Maintenance processes which have ope…
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Where can we find the columns in OTBI for Work Order Notes from new My Maintenance Work?Currently with the Dispatch List, our technicians enter the completion notes when completing an operation. These notes are reviewed at the end of the week by a superviso…
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Can Work Order Priority Be Inherited by Purchase Orders?Hi, We have a customer asking whether the priority defined in a Work Order can be automatically transferred or inherited by the Purchase Orders generated from it. This w…
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Can we streamline work order creation and execution into one Redwood UI without switching screens?Summary: Looking for ways to enable work order creation and execution in a single Redwood UI without switching between Maintenance Supervision and My Maintenance Work. C…
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Outside Processing work order stuck in "Not Started" Status in Supply Orchestration WindowSummary: Outside Processing work order (Maintenance) stuck in "Not Started" Status in Supply Orchestration Window Hi All, There is a concern that we are facing when we t…
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Possibility to return to Dispatch List once the New Maintenance Technician Workbench is enabledWe are thinking to enable the New Maintenance Technician Workbench in our environment in Oracle Maintenance. In the Documentation it is written that setting the profile …
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What is importance of reference check box in work definitionHi, wanted to understand about reference check box what it does in maintenance workdefnition and is there any impact on operation creation and edit ? Regards, Amandeep S…
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Unable to update Item Number from UI on Assets created from Fusion Order ManagementHi Team, I am not able to update Item number from UI on assets created from Fusion Order Management. However, if I create assets directly in ALM, I am able to update Ite…
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Why are work order type and sub type related to WO status?Summary: WO Type and Subtype are frozen in work order after the status changes to Released. Why is it so? How are these related? Content (please ensure you mask any conf…
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Build Relationships between Maintenance Asset and Fixed Asset in BulkSummary: The client requests us to associate over 1000 Fixed Assets to over 1000 Maintenance Assets. We could post the association via Postman, yet we could only execute…
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Execute workorder without InternetHi, Can we execute workorder or access without internet ? Regards, Aman
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How to update the asset Location Type from 'Unkown' to 'Workcenter'?Summary: Is it possible to update the asset’s Location Type from 'Unknown' to 'Workcenter' by adding the Location Organization and Work Center? If yes, could you please …
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Moved: Asset History Issue not showing the Type as expectedThis discussion has been moved.
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Direct Purchase for maintenanceSummary For the Direct purchase if item using standard operation If the destination type is kept work order in requisition then can we inventoraized the work order item …
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While Updating the Asset Inquiry Page It Shows : Java.lang.NullPointerExceptionSummary: While Updating the Asset Inquiry Page It Shows : Java.lang.NullPointerException Content (please ensure you mask any confidential information): Version (include …
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My Maintenance Work - "Operation Description" and "Work to Be Accomplished" code are not availableIn the My Maintenance Work window, Operation description Work to Be Accomplished" code are not appearing along with the respective operations. But from the Work order cr…
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Unable to select customer account from install base asset pageWe are unable to select customer account from install base asset creation page Please let us know which privilege and data security policy or role is required to expose …
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Do we have a REST Api GET call to fetch IB assets based on asset attributes?Summary: We want to get the asset id through REST Api get call by providing asset attributes like Sales Order Number or Item Number or any other fields. Regards, Krishna