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Get Started with Redwood: Oracle Cloud SCM and Maintenance
Maintenance
Discussion List
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Need help in implementing Maintenance AI AgentsSummary: Hi Team, We have created an AI agent (GENAI_TEST_AI) using HCM tools and have attached the tools to a guided journey . We have enabled this Agent on the relevan… -
Why does the My Maintenance Work menu link go to the Dispatch List?Summary: When I click on the My Maintenance Work Action in the new Redwood Maintenance Management landing page, it goes to the Dispatch List even though I have the Techn…
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Unable to view resource instance in maintenance resourceHi, I have users created in Manage user screen but unable to view those in Maintenance resource instance dropdown.
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Resource Instance Name not getting pickedHi, Unable to view resource instance person name in drop down though it is created in "Manage User". Could you please suggest ? Regards, Amandeep Singh
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Create Maintenance Work Order is not available in Helpdesk RequestAgent Detail ViewHave created and set the profile option SVC_NG_ENABLE_MAINTENANCE_HELPDESK to Site and User level to Y, however, the Create Maintenance Work Order section from Internal …
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Load Custom Fields For Installed Based AssetSummary: We are using the application composer to create a couple of custom fields for installed based assets. When we try to use FBDI to upload the installed based asse…
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HOW CAN I CREATE AN OSP WITHOUT SUPPLIERThere are some maintenance projects performed by suppliers that, due to their frequency or volume, do not have a specific purchasing agreement.How can I create a purchas…
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Why am I unable to add materials (stocked inventory) to an existing work order using FBDI?Summary: I am trying to add materials to existing work orders in bulk using FBDI. When I run the process, it says it succeeded but no materials were added to the work or…
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How can we track the total combined hours of resources charged on a Maintenance Work Order?Summary: Business wants to track the total hours that the resources charge on a Maintenance Work Order on the UI.A single word order consists of multiple operations that…
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Deep link to edit maintenance exceptionSummary: Hi Anyone, I have a requirement to open the maintenance exception page using the deep link. But I only find in the document, deep link for maintenance is only f…
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How can i create an maintenance work order and manually associate with work requirementSummary: During conversion, we have a lot of open work orders generated based on Preventive Maintenance from legacy systems (and then assigned to resources) that we want…
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Clarification DFF Behavior in WO Across Asset MNT & ManufSummary: Hello, I created several Descriptive Flexfields (DFF) on the Work Order form in the Asset Maintenance module. However, I noticed that when creating the DFF, the…
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Installed Base Assets data not showing in the TablesHi All We are trying to build a Reconciliation report for the Installed Base assets records that we loading through the FBDI. Currently we are using table CSE_ASSETS_VL … -
Replace functionality in Redwood screenUnable to find replace functionality in my maintenance work form. could you please share any document which would be help full ?
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How do we track changes to Maintenance Asset Master fields including Flexfield?Summary: How do we track changes to Maintenance Asset Master fields including Flexfield? The History tab in Manage Assets does not show changes to DFF. Manage Audit Poli…
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Supplier Warranty in My Maintenance Work - How to view the warranty checkbox and contract details?Summary: In the earlier releases, it was mentioned that the Supplier Warranty details would be visible in Maintenance Dispatch List task. But when we enable My Maintenan… -
Redwood Maintenance SupervisionSummary: Work Orders created in manufacturing area, are visible under maintenance management → Maintenance Supervision(Redwood) Content (please ensure you mask any confi…
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Calendar and Meter based combined work requirementSummary: The business has the following requirement for triggering work order which involves both calendar and meter readings 2000km or 3months, whichever comes earlier …
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Cannot execute Maintenance WOSummary: Cannot complete work order because I cannot complete the 2nd operation in Redwood: Navigation:1. Login into Supply Chain Execution -> My Maintenance Work Sort b…
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Clarification on Fusion Service Enterprise Cloud License (B95945) Access & CapabilitiesHi If the following license (B91057 - Supply Chain Execution Could) is included does it mean that users can use the complete functionality which comes under Maintenance …
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Auto create preventive work order based on IoT/SensorsSummary: Auto create preventive work order based on IoT/Sensors Content (please ensure you mask any confidential information): We are looking to utilize Oracle Preventiv…
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Clarification on Maintenance Module Access with Oracle Fusion Supply Chain Execution LicenseHi Team, Our client has obtained a license for Oracle Fusion Supply Chain Execution Cloud Service – Hosted Named User (Part #: B91057). Could you please confirm whether … -
Editing the add materials page part on My Maintenance WorkSummary: Trying to add material description to the add material page to search on material description Content (please ensure you mask any confidential information): IS …
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Need to create maintenance work order with multiple assetsSummary: We have a business requirement, where customer will return 40-50 parts to warehouse for repair. Business wants to repair all these parts using single work order…
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Knowledge Doc: Updated Maintenance All Redwood Initial Ingest and Bulk Ingest program parametersEnable and Set Up Redwood Pages Index Name Parameter for: Bulk Ingest parameter for: Page information ESS job to create index definition and perform initial ingest to OS… -
Work order created with two operationsSummary: We are noticing work orders are getting created with two different operations, is there any option available to prevent this from happening? We have tried use w…
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Unable to select or add a standard work operations in the Maintenance Work Definition Redwood pageSummary: Unable to select or add a maintenance standard work operation on the Maintenance Work Definition Redwood page, even though this can be done on the ADF/earlier w… -
IB Asset flexfieldSummary: Is it possible to search by a DFF filter at IB Asset Redwood page? Content (please ensure you mask any confidential information): Hey, we are trying to figure o…
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Remove supplier warranty&Manage Qualification Requirements in Manage Maintenance Work Area PrivilegeSummary: While creating the custom role for Maintenance Work Order creation (only), added the "Manage Maintenance Work Area" Privilege which made the "Supplier Warranty"…
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Error when trying to update an Installed Base Asset serial numberSummary: I am facing the below error when trying to update an Installed Base Asset Serial Number using asset update API. Please let us know how to update the serial numb…