Knowledge Doc: 25C Redwood: Enable My Maintenance Work by Organization — Cloud Customer Connect
You're almost there! Please answer a few more questions for access to the Applications content. Complete registration
Interested in joining? Complete your registration by providing Areas of Interest here. Register

Knowledge Doc: 25C Redwood: Enable My Maintenance Work by Organization

in Maintenance 5 comments

Enhanced Configuration for My Maintenance Work by Organization

The latest update introduces the ability to enable My Maintenance Work for specific maintenance organizations bringing greater flexibility to technician workflows.

Previously, enabling this feature at the site level disabled the Maintenance Dispatch List task across all maintenance organizations. This enhancement now allows targeted enablement at the organization level.

Key Changes When Enabled:

  • An Organization chooser is displayed on the My Maintenance Work page.
  • Technicians can view and access only those organizations where My Maintenance Work is enabled.

Important Note on Redwood UI Activation:

Although the official documentation states that opting into the “Enable My Maintenance Work by Organization” feature is sufficient to launch the Redwood UI, users may experience a redirect to the legacy interface instead. This behavior occurs unless an additional configuration is completed.

Tagged:

Howdy, Stranger!

Log In

To view full details, sign in.

Register

Don't have an account? Click here to get started!