Incorrect Balance Calculation Date Against Absence Plan Balances — Cloud Customer Connect
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Incorrect Balance Calculation Date Against Absence Plan Balances

edited Jul 3, 2019 12:27PM in Workforce Management 3 comments

Summary

Individual showing incorrect balance Calculation Date Against Absence Plan Balances Under Manage Absences and Entitlements

Content

Hi there,

We have an employee who doesn't have the correct "Balance Calculation Date" against their Plan Balances within Manage Absences and Entitlements.

Their recording is showing the 31/12/18 as the "Balance Calculation Date" when it should be showing 31/12/19. We have a front loaded holiday plan set up and the the plan runs between the 01/01 - 31/12.

The knock on effect of this is that it isn't showing the correct remaining holiday day balance within Plan Balances.

We only have this issue with one employee profile.

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