What are the Steps that we will have to follow after changing the eligibility Profile in absence Pla — Cloud Customer Connect
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What are the Steps that we will have to follow after changing the eligibility Profile in absence Pla

edited Jul 8, 2019 10:18AM in Workforce Management 3 comments

Summary

What are the Steps that we will have to follow after changing the eligibility Profile in absence Plan

Content

We found a bug that interns are also getting enrolled in PTO absence Plan/Type. When i looked at the eligibility profile Criteria was missing.Now i have fixed the eligibility profile in the absence Plan.just wanted to understand what else we need to change like Absence Type etc.Also do we have to run any process?

I would also like to understand what is the  difference between Absence Type and Plan.

Thanks,Richa

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