Unable to backout and void a started life event.Need to correct the wrong effective date entered by — Cloud Customer Connect
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Unable to backout and void a started life event.Need to correct the wrong effective date entered by

edited Sep 5, 2020 12:10AM in Benefits 1 comment

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Hi All,

         I am trying to void a started life event as I need to correct the wrong effective date entered by employee. I am getting following error " A non recurring entry can only be deleted An attempt was made to change the date effectivity by end dating it or removing the  current end date. Only delete option is allowed. Now problem is that the delete option gives error that cannot delete processed life event.

Please let me know

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