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Multiple Shift Premium

edited Sep 9, 2025 10:56PM in Workforce Management 9 comments
Content

** Please note the resolution below. In addition, be sure to review all the premium templates delivered in Time and Labor. There is one that actually returns (Start/Stop Times) - ORA_WFM_SHIFT_PREMIUM_CALCULATION_MSR_AP ** - Per Oracle Time and Labor Development c/o Sherri Bartels, Product Strategy

Hello Experts,

My client has a requirement where there are 2 shift premium

Shift 1 - 3PM - 11PM

Shift 2 - 11PM - 7AM

I have used the Shift Premium Rule and defined 2 different Rules and assigned it to the Rule Set.

My issue is :

The rule assigns the correct value based on the first Shift rule, but when it goes through the second rule nothing is returned even though there are entries that fall in the Shift 2 criteria.

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