Duplicate entries are getting created in Calculated Time Section of the timecard. — Cloud Customer Connect
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Duplicate entries are getting created in Calculated Time Section of the timecard.

edited Nov 1, 2019 2:02PM in Workforce Management 4 comments

Summary

Duplicate entries are getting created in Calculated Time Section of the timecard while resubmitting the timecard

Content

Hi All,

We have an issue in while creating the timecard in 19C.

When we create timecard and submit, correct entries are getting created in 'Calculated Time' section (review layout) of the time card.

If we reopen the same timecard and re-submit the same without any changes , duplicate entries are getting created in the 'Calculated Time' of the time card.

Example: User submitted the timecard with only one absence entry in the time card. Caclulated time is displaying 8 hours of regular time (against paid leave) and shortage hours (defined limit-reported hours) entries.

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