Eligibility Profiles are unable to pick the Employee Assignment Data post the worker load — Cloud Customer Connect
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Eligibility Profiles are unable to pick the Employee Assignment Data post the worker load

edited Nov 14, 2019 1:02AM in Workforce Management 3 comments

Summary

Eligibility Profiles are unable to pick the Employee Assignment Data post the worker load

Content

Hello,

Greetings for the day.

We have recently updated the Worker records using the HDL Files.

Where the data is showing up in the Assignment Screens.

When we are trying to use the Absence Types, no workers is getting Absence Type and Absence plans, They are eligible as per the Assignment records and Eligibility Profile.

If I hired manually then the eligibility profiles are working as expected.

We ran the Sync Person details and update person search ESS Process.

Please advise.

Regards

Chinna

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