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Inactive Approval Requests automatically Denied (withdrawn) after 180 Days

edited Nov 18, 2019 9:24AM in Workforce Management 5 comments

Summary

Inactive Approval Requests automatically Denied (withdrawn) after 180 Days

Content

Hi,

 

Background:

The Workflow Approval Transactions (Example: Absence Approval) which are pending for Manager's Approval for a long period are automatically Marked as Denied.

 

We raised an SR with Oracle and got the below updates.

"All other in-progress or open tasks without any user update in 180 days after the task creation date will be called for automatic withdrawal and task status is changed to Withdrawn."

 

Technically , in the Absence Entries Table ANC_PER_ABS_ENTRIES , for these absence records , the column "APPROVAL_STATUS_CD" is marked as 'DENIED' and the APPROVAL_OUTCOME column is marked as ''WITHDRAWN'

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