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Accrual Balance Calculation Error

edited Jan 21, 2020 10:49AM in Workforce Management 1 comment

Summary

Error encountered after calculating the accrual balance

Content

Hi Team,

I am kindly asking for your assistance for the error we've encountered while calculating the accrual balance.
Error Message:
The payment information could not be transferred for payroll processing. Contact your absence administrator. (ANC-3405066)
Inform your administrator that an error was received during transfer of payment information. Person {Employee}. Absence plan {Absence Plan} Effective date {Date}. Payroll processing error JBO-PAY:::PAY_PROC_ERR_OCC:

We've encoutnered the issue on both of the absence plan below:
- Arcadis FR Annual Leave Plan
- Arcadis FR Reduction in Working Hours Plan

How to reproduce the issue:

Tagged:

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