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Update for eligibility profile in a peformance doc isn't working

edited Feb 14, 2020 11:20AM in Performance Management 3 comments

Summary

performance document eligibility profile cannot be updated

Content

Hello,
We are facing an issue with the eligibility profile in a perf doc, Perf doc 1 had the eligibility profile A and it was working correctly.
To meet client requirements, we had to change the eligibility profile for this performance document :
• we removed the eligibility profile A in the perf doc
• and we had a eligibility profile B
• Run the eligibility batch process
Eligibility profile B isn't working for this performance document.
Our eligibility profile B is linked to a fast formula. To test it, we updated the fast formula and returned always False for eligibility. We noticed that no matter which update you do in the fast formula, even if it’s empty, the perf doc is still eligible for some people. People who are eligible to the perf doc are meeting the requirement for eligibility profile A.

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