Published Scheduled Ignored in Absence Duration Calculation

Summary

Published Scheduled Ignored in Absence Duration Calculation

Content

Hi Experts,

We are managing schedules in two ways: (1) through Work Schedule Assignment (2) My Team > Schedules, by publishing the schedule. We would like for any published schedule (when present) first to take hierarchy in the calculation of the Absence duration, rather than the one in Work Schedule Assignment

However, it is behaving as follows:

Work Schedule Assignment: 8 am to 5 pm : Absence hours from/To: 8 am to 5 pm :Absence duration: 9 hours

Published schedule: 9 am to 6 pm : Absence hours From/To: 8 am to 5 pm Absence duration 8 hours

Is there any way for Absence duration calculation to follow the published shift if it is existing?