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How to create dropdown field for knowledge article

edited Jul 9, 2020 9:57AM in Sales 6 comments

Summary

Dropdown field for a knowledge article

Content

Hello,

As per customer requirement they wanted to show a LOV field on knowledge articles. How can we create a dropdown field in B2B sales(Oracle Engagement cloud). Is there a product limitation since we were not able to see knowledge articles under app composer.

Thank you

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