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Checklist and Completion Criteria

edited Sep 4, 2023 7:56PM in Journeys 3 comments

Summary

Checklist and Completion Criteria

Content

Hi,

Our Off Boarding Checklist contains two mandatory tasks, one for the Manager and one for the Employee, and we have a concern that the Employee or Manager may not Complete their Tasks; therefore, we have a requirement to automatically complete tasks after 90 days.  I did test the Completion Criteria 'All mandatory tasks done, offset elapsed for optional tasks' and set the Days for Completion to 2 but this does not work and I believe it's because both Tasks are mandatory.  I have raised an SR and Support told me I must set the Completion Criteria to 'All mandatory and

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