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Journeys
Discussion List
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Redwood Journey Reminder Alert Content Type - Update Required?Summary: Hello, Good day! I noticed after redwood update in each task, Notification tab - Reminder there are 3 options for content types When you switch to redwood, by d… -
Link ORC Actions to journeysSummary: We have a requirement to link the ORC actions to Journeys. Example: Promote action > move to HR > this should trigger promotion journey. global transfer > move …
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25A New Feature : View Journeys Analytics - Unable to viewDoes the new functionality require any additional access or anything need to be turned on? We are unable to view the analytics for any Onboarding journey.
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In Journeys, Can One Task be required and optional for different countriesSummary: In Journey we have a task Passport which need to be optional for some countries and required for some countries, is it possible to achieve this via one task or …
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Calling Document Record Deep link from Journey Task with Person ID ParameterDear Oracle Customer Cloud Connect Community, I hope this message finds you well. I am encountering an issue while attempting to call a deep link from a journey task wit…
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Nudges Not WorkingSummary: Hey all I have configured multiple Nudges for Journeys in multiple instances and no matter what, the notifications aren't getting sent out. I even did it on the… -
Unable to view added background image for guided journey task- 25C new featureAs part of 25C feature, we can now add background images for guided journey tasks Background Image Supported for Guided Journey Tasks We are able to add the image but no…
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How Checklist task owner will see attachments once employee uploads the documents for tasks?Summary: How Checklist task owner will see attachments once employee uploads the documents for tasks? Content (please ensure you mask any confidential information): How …
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SQL to fetch the journey template configuration along with all task attributes of by tab in RedwoodSummary: SQL to fetch the journey template configuration in readable format along with all tasks and it's attributes values by each tab in Redwood or a report which give…
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not able to see assigned journey under my Clinet GroupsSummary: when we try to search task in the section My client Group>Journey, the page is empty, without the checklist. Instead, when we search this task from My client Gr… -
Issue with Displaying "Other's Tasks" Section for HR Users in JourneysThe "Other's Tasks" section is not visible to HR users. In the Checklist Templates, I have set "Other's Incomplete Tasks" to "Show" for Other User, but no changes are re…
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In Journeys when clicking on application task throwing errorSummary: When logged in as an employee and goes to Application Task of the Journeys it gives error- You can't access this task because you either don't have access or th…
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User receives journey task notification even though the AOR of the user has been end datedSummary: In our journey configuration, we have set of journey tasks that where performer is selected as Area of Responsibility say 'HR Specialist'. We have a scenario wh…
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Employee unable to view assigned JourneysUser has been manually assigned two Journeys, however, user not able to see any Journeys within Me > Journeys > My Journeys tab User also not able to see any Journeys wi… -
Guided journey - How to change a task position on UI?Summary: We set a Guided Journey on a section in Termination page, we would like to change its position since it is displayed at the bottom of the page Content (please e… -
Video Type Embedded URL is not working for onboarding task?Summary: Video Type Embedded URL is not working for onboarding task? Issue:- Error Message:- YouTube refused to content Content (please ensure you mask any confidential …
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Is there a way to configure Line Manager task so that Worker could see it and/or see Comments thereSummary: We have defined Journey where there are two tasks. One for Line Manager and enabled Comments. In Display Settings we have setup 'Allow' for 'Comments' for all P… -
Task notes not coming to users in 25CSummary: In 25C whatever new tasks we have added, its Notes are not appearing to the users. Happening with manual, External URL tasks We ran the ESS processes for ingest…
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Where can logs be viewed for journey task allocation with activation criteria?Summary: We are trying to identify where can logs be viewed for journey task allocation with activation criteria? I have not received an adequate support from other post… -
In 22B, how to build Fast Formula for ACTIVATION CRITERIA of a journey taskSummary: In 22B, Jouney tasks can be set up based on ACTIVATION CRITERIA which need working with eligibility profile and fast formula. Need to know details on how to bui…
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Is it possible to migrate/load guided journeys from one environment to another?Summary: Hi, We have setup guided journeys in our UAT environment and we want to move them to PROD. What is the best way to migrate them to Production? Apart from the se… -
Assigned Journey Task does not change from Deferred mode to Initiate mode after delaySummary: Assigned Journey Task does not change from Deferred mode to Initiate mode after delay time complete instead still in Deferred mode , kindly share your experienc…
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How to default My task for JourneySummary: Hi All, I need some suggestion from your end that when we login as Onboarding HR and navigate to My client group→ Journey I can see Organization Journey tab is …
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How to restrict Journey visibility in Explore tab?Summary: Hi experts, we are currently working with Journeys that has tasks based on Area of Responsibilities. is there a way to restrict the Journey visibility in Explor…
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Is there a way to trigger a journey when someone becomes a manager?Summary: We are looking at building a journey for new people leaders. Is there a way to identify those who are becoming a manager using an eligibility profile? If not, i…
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Admins Can't See Assigned JourneysSummary: Redwood Journeys - Assigned Journeys does bring back results. I'm an admin and have always been able to see whatever searched Journey was out there. For some re…
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Allocate Journeys Through a Schedule ProcessSummary: Customer has a requirement to trigger a journey to the entire population not based on the actions or events Content (please ensure you mask any confidential inf… -
How to set the Report Path on a Guided Journey Task?Summary: We would like to create a task in a Guided Journey with Task Type on Report Content (please ensure you mask any confidential information): Hello experts, We are…
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How/Where to view log of Journey assignment for eligibility?Summary: Hi, We have a journey that needs to be assigned based on an eligibliity containing a fast formula. The formula checks if there has been a change from a certain …
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Do we have any option to use the scoring questionnaire in Journey?Summary: I have created a scoring questionnaire for Journey and completed it. but I'm unable to view the Total / Average score for the task. Please someone clarify if th…