26A Journey Delegation - Can Subcategory list be modified?
in Journeys
Summary:
In 26A, Journey is now available as a Category under Account Management/Roles and Delegation. When selecting the Journey category, a Journey Subcategory also is required. We use journeys but we hardly use any of the listed Subcategories. Is there a way to limit the Subcategory menu so that only applicable Subcategories are displayed?
We want to prevent managers from selecting an incorrect Subcategory and also limit confusion as there are many to select but only 1 or 2 are currently applicable.
Checked in VBS and there is currently no validation rule functionality offered for the Account Management/Roles and Delegation page. We cannot create a validation rule to prohibit non-applicable subcategories as a workaround.
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