Journeys
Discussion List
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Guided Journey for different Journey TemplatesHello I’m currently creating two journey templates—one for preboarding and another for Day 1—both of which appear under Employee Journey in Visual Builder Studio. Is it … -
Can we get suggestion to implement Offboarding JourneyWe are trying to implement the Offboarding and Offboarding journeys. Sharing the sample flow chart here to understand the requirement details. Kindly update on the attac…
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Feasibility to View Checklist Assignees Before Triggering an Offboarding JourneyDear Team, We have configured an offboarding journey that includes multiple tasks. Once the journey is triggered, the system automatically assigns the respective checkli…
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Assigning Journey Tasks to Recruiting AgenciesSummary: We have journey tasks that need to be completed by the Recruiting Agency (e.g., updating candidate details, submitting required documents). We are creating a ta…
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List of available tokens for Journey Assigned in Redwood.Summary: HI, we don't find the full list of available token that can be put inside notification in journey template, same for alert template and user-defined content. We…
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Error: "The generated period can't exceed 3 years" when scheduling a Yearly Recurring JourneyHi, I am trying to configure a recurring journey allocation in Oracle HCM Journeys. My requirement is to have a journey assigned on the 1st of January every year for a s…
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Issue with Fetching Custom Date in E-Signature Document which was captured in the previous taskSummary: The requirement is to capture a custom date from the employee in the first task using a configurable form and then populate that date in the e-Signature documen…
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Mark as failedSummary: Hi Expert, Any idea about this? Task marked as failed? Thank you! Content (please ensure you mask any confidential information): Version (include the version yo…
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Can't see attachments in Journey Task after they are added to Document of RecordsSummary: We have some tasks in our Journeys (Templates) where the performer can add Attachments which are then added to the Document of Records. Once this happens the At…
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Journey Out-of-the-box Alert Content Generates Error Message (HRC-1035495)Summary: Hello, We noticed that some out-of-the box journey alert contain condition that would cause error message and does not allow us to save/change communication met…
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Could not see Local and Global Transfer as Application Task in Journeys template redwood pageSummary: Could not see My Clients Group > Local and Global Transfer under Application Task drop-down list in Contextual Journey when we enabled Journeys template redwood…
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error when trying to fill e signature task 'You must enter a value in the required fields.'Summary: Content (please ensure you mask any confidential information): Hello, We have an e-signature task configured in Journeys. However, when an employee attempts to …
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In 25C Journeys are not assigningSummary: While regression testing 25C we are finding that our new hires are not receiving their onboarding journey. We are unable to find the user under My Client Groups…
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Workers cannot e-sign (Native Signature) Onboarding Journey task (PER-1532343)Summary: I recently configured an onboarding journey and initially tested it successfully— all test cases were able to complete the electronic signature without any issu…
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I am not able to generate an email notification for HR in the alerts composer for the journeySummary: I created an absence based event journey when an absence submitted. Journey email notification is getting generated. But need to send reminder to completed task…
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Manager unable to see one direct report under Team JourneysSummary: Content (please ensure you mask any confidential information): Hi Community, a line manager cannot see e journey of one of its direct reports under My team > Jo…
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Journey assigned to employee who has no tasks as performer will not be visible to Employee?Summary: Hi Team, We have a scenario where in we are assigning a journey to an employee which has a task where the performer is line manager. Now everything is working a… -
Most efficient method to retrieve journey attachments for further processingSummary: We have a use case where we collect an image in HCM Journeys and we need to extract the collected image and pass it to another system for further processing. It…
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Reminder sent from journey questionnaire date?Summary: Hi all, We need to set a reminder (via email or else) based on a date that the employee defines within the Journey's first task (which is a questionnaire) that …
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Journey Template Security: Non-personal Journeys Visible in Explore Despite RestrictionsWe’re facing an issue with Journey template security in the Explore page. Even after setting up security to restrict visibility, users can still see all non-personal jou…
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Pending Worker unable to 'Edit' personal DetailsSummary: Hello, We have a situation where when accessing the personal details task like: Personal info, Family and Emergency Contacts etc. through a pending worker the t… -
In 22B, how to build Fast Formula for ACTIVATION CRITERIA of a journey taskSummary: In 22B, Jouney tasks can be set up based on ACTIVATION CRITERIA which need working with eligibility profile and fast formula. Need to know details on how to bui…
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Activation Criteria is Not Working for Checklist TasksSummary: Activation Criteria is Not Working for Checklist Tasks Content (please ensure you mask any confidential information): Hi Team, We’re currently encountering a ch…
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Activation Criteria not working on Journey TaskSummary: Hello experts, We are trying to send a Journey Task to user when someone becomes a New Manager. Durning testing in our lower environment we cannot get the activ…
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What nudges are available without Touchpoints?I'm looking to find a list of nudges that are available without Touchpoints and are included within the base Global HR and Talent Mgmt Suite Modules. I've received very …
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Journey Native Electronic Signature: Sporadic Name ErrorSummary: The Pending Worker Journey asks candidates to use the Native Electronic Signature to sign 3-4 documents. 1 out of every 10 candidates experiences the following …