HDL to update Assigned Journey Tasks — Cloud Customer Connect
You're almost there! Please answer a few more questions for access to the Applications content. Complete registration
Interested in joining? Complete your registration by providing Areas of Interest here. Register

HDL to update Assigned Journey Tasks

in Journeys 3 comments

Hi Team,

We have a Journey which is already assigned to an Employee.
Now, we are updating the Journey Task as
Updating the Journey Task type from Manual to External URL, then adding an URL to the Task.

How can we reflect the same Task changes into above person who already have this Journey Assigned?
As per the Oracle documentation, this is not possible through ESS process "Update Assigned Journey Attributes Based on Modified Journey Template" as we have few limitations (Example: It does not apply to any Task Type changes, Example: When you change the task type from “Manual” to “Video”).

Tagged:

Howdy, Stranger!

Log In

To view full details, sign in.

Register

Don't have an account? Click here to get started!