Welcome Email Notification Template - suppliers and pending workers

Summary:

Multiple Welcome Email Notification Template

Content (please ensure you mask any confidential information):

We're currently facing a limitation with our system that only allows one welcome email template to be marked as "active" at a time.

This is proving challenging, as we need to send tailored messages to two distinct groups: suppliers and pending workers.

Each audience requires unique content—for instance, their contact point for support is different—so a generic template doesn't meet our needs.

Is there a workaround that allows switching templates dynamically based on recipient type? Awaiting your inputs, Oracle and users in CCC. Thanks.