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Journeys
Discussion List
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Error message if all the required questions are not completedSummary: Error message if all the required questions are not completed Content (please ensure you mask any confidential information): The requirement is that the perform… -
In 25C Journeys are not assigningSummary: While regression testing 25C we are finding that our new hires are not receiving their onboarding journey. We are unable to find the user under My Client Groups…
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Absence tasks missing under My Client Groups (Application Task)Summary: When using application tasks in a journey, we noticed that absence tasks are supported under 'Me' and 'My Team' but not under 'My Client Groups' - is this somet…
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Unable to View Guided Journey preview in new redwood pageSummary: Created a guided journey in the new Guided Journey redwood page (24C). The guided journey is to be shown on a responsive promotion page. When I am in the config…
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Physical Signature Example Report for JourneysSummary: In release 24B, Journeys introduces the ability for Physical Signatures to be captured in the Native Electronic Signature task types. Additionally, Native eSign… -
Experience of Fast Formula using DFF Value from Offer to create Eligibility ProfileSummary: Experience of Fast Formula using DFF Value from Offer to create Eligibility Profile Content (please ensure you mask any confidential information): Hi Community,… -
How to hide start date in Work Info section on Journeys?We have a requirement to hide the start date on the Work Info section on the Journeys page. The start date on the Work Info section does not change If the start date of …
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not able to see assigned journey under my Clinet GroupsSummary: when we try to search task in the section My client Group>Journey, the page is empty, without the checklist. Instead, when we search this task from My client Gr… -
Guided Journeys Media URL video not playing in previewSummary: I have uploaded a video (.MOV) to the Oracle WebCenter content server as below I have amended the URL to include our Oracle instance and the //CS. Within the gu… -
Offboarding journey - Need help in configuring tasks to be allocated based on termination dateSummary: We have a requirement to enable offboarding journeys to employees and task needs to be allocated to various users based on the actual termination date. Below is… -
What is the category to use for preboarding journey of pending worker?Summary: It is mentioned Enterprise Onboarding and Enterprise Onboarding Steps categories will be retired soon. So which journey category should we use? Content (please …
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Unable to rename the field name under worker info of the journeySummary: Hi Team, We want to rename the field ‘Start Date’ to ‘Hire date’ under the worker info section of the Journey page, but we cannot do it using VBS or page compos…
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How to configure the "display name" in from email address only for journey assigned email alert.Summary: Our requirement is that whenever a new employee joins the organization, a journey will be assigned to the newly hired employee, who will then receive an email n…
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How does 'Mass Assign Journeys' work under scheduled processes?Summary: We want to allocate a journey to everyone based on Region i.e., for example: EMEA region employees we wanted to assign a journey similarly for America Region as… -
Guided Journey Task Defaulted to Bottom of Pop-Up WindowSummary: With implementation of Guided Journey manual tasks across different pages, we are noticing that when text is a bit lengthier, it defaults the pop-up window scro…
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Disable Edit Task, Edit Due Date, Reassign Task, Remove Task etc. for Journey assigned by employeeSummary: We're developing a Journey to request Parental Leave. We want to allow the employee to initiate that Journey from a direct link (which can be communicated by th…
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Offboarding checklist needs to be trigered once Resign from Employment approvedSummary: Hello Team, As titled, i have requirement that offboarding checklist tasks be triggered once resignation from employment is approved I belive it can be done by …
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Manually assigned journey is shown 'Deferred' StateSummary: Manually assigned journey is shown 'Deferred' State Content (please ensure you mask any confidential information): Version (include the version you are using, i…
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Journeys triggered are coming as Deferred-Candidate not able to access the tasksSummary: For the pending worker onboarding tasks are triggering but the candidate is unable to access the tasks though the list of all the tasks can be viewed. No detail…
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Are Journey's available for CandidatesSummary: We would like to create a preboarding journey for Candidates prior to them converting to a pending worker. Current we do use Journeys for onboarding and offboar…
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Is it possible to hide or disable specific setup configurations for journeys?Summary: Our customer does not use the Task Library and Task Group functions under the Journey Setup app. Is there a way to hide these features? Is there a profile optio…
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Journeys > Assigned Journeys > Search by Person Number OptionSummary: Our People Service Team reviews preboarding journeys for our pending workers and they would like the opportunity to search by person number. Today, they have to…
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Journey Report is downloading in HTML formatSummary: Journey Report is downloading in HTML format In the onboarding, we have several reports developed using RTF templates. When a pending worker or employee e-signs…
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Digital Signature Certificate in the PF , Gratuity and Employer certificateHi Team, We are implementing onboarding journey and for few documents like PF , Gratuity & nomination form they want to add 'digital signature certificate' in the form w…
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When adding an emergency contact address on a journey we are unable to enter an addressSummary: We have an onboarding journey which asks pending workers to enter an emergency contact. When using Enter new address we get an error Content (please ensure you …
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Is there way to bring back tiles in organization journeys like we have in My JourneysIs there way to bring back tiles in organization journeys instead of grid like we have in My Journeys
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Recruiter info not showing in the Task Contact InfoSummary: We have a requirement for our Preboarding Journey to assign the recruiter as the owner of the task. However, once the preboarding journey is assigned, we notice…
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My Client Groups → Journeys→ Explore →newly created journey is showing twiceSummary: Content (please ensure you mask any confidential information): On 24th July, Created a new Journey in Journey template page in production In My Client Groups → …
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Redwood - Schedule option not showing in Journey template in 25CSummary: Content (please ensure you mask any confidential information): In My Client Groups > Journey setup page > Journey Template > open a Journey of Survey category >…
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Journeys Integration with HireRight - I9 Automatic Transfer to Document RecordSummary: Is it possible to have I-9 document transfer to Document Records automatically without using More Actions>Upload to Document Records feature? Content (please en…