AFTER P2T: Employees are unable to view their assigned Journeys — Cloud Customer Connect
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AFTER P2T: Employees are unable to view their assigned Journeys

in Journeys 8 comments

Hello,

We just had a P2T refresh and are having issues with assigned Journeys not displaying in the search list for employees (My Journeys). We have run the ESS scheduled process "ESS job to create index definition and perform initial ingest to OSCS" with below parameters:

  • fa-hcm-workerjourney
  • fa-hcm-workerjourneytask

This only fixed the search indexing for HR/admin who have access to view the employees assigned Journeys. However, the issue persists where the employee that is assigned the journey cannot view when they go to their journeys.

I've looked at multiple CCC posts with this same issue and ran additional processes and run the HCM Journeys diagnostic report and nothing seems to resolve this issue.

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