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Journeys
Discussion List
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Need Option to Trigger Journeys Before Transaction ApprovalHi Team, We have a requirement where a journey needs to be allocated during the transaction approval process—specifically, the journey should be triggered before the app… -
java.lang.NullPointerException: Cannot invoke "String.split(String)" because "taskSignDoc" is nullGetting below error while trying to access Journey i9 hireright task. Any idea on this why this issue is coming up. ErrorClose java.lang.NullPointerException: Cannot inv… -
Purge checklist tasks are missing in the reportSummary: we are building a report to fetch purge and archived checklist tasks . We ran the purge process for the onboarding checklist report is only fetching the checkli…
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Guided journey ribbon is not appearing for a user with employee seeded roles on absence balance pageSummary: Leave and absence analyst are published in our instance , however noticed the Guided journey ribbon is not appearing for a user with employee seeded role on abs…
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category name change in the checklist templateSummary: Hi Everyone, We want to change the Category name from Onboarding to Offboarding in the Checklist template. Can you please assist. Thanks Krishna Content (please…
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Task Contact Info when AoR has multiple usersSummary: When assigning an AoR as a task owner, and the AoR has multiple users, all with the same criteria, how does the system determine which user from the AoR to disp…
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Do we have any option to use the scoring questionnaire in Journey?Summary: I have created a scoring questionnaire for Journey and completed it. but I'm unable to view the Total / Average score for the task. Please someone clarify if th…
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Journeys Fast Formula for Activation Criteria 25ASummary: Hi, We are working on configuring Contextual Offboarding Journey in 25A. Here is the desired task flow: The first task is "Line Manager Offboarding". Once this … -
24C Feature - Enhanced Document Records Embedded Application Task in Journeys - ErrorSummary: We are facing an error when trying to add a document via Embedded Application Task in Journeys. Steps to produce the issue: HR admin creates Journeys task using… -
Welcome email not getting triggeredSummary: Welcome email is not getting triggered to pending workers to access the application to complete the pre boarding process. Note that the email address is persona… -
HR Admins cannot view Others' taskSummary: Hello, We noticed HR Admins cannot view tasks under the "Others' tasks" section when accessing through My Client - Journeys - Assigned Journeys. We setup AoR wi…
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Comments provided by the HR while assigning a journey not visible to EmployeesThere is a request from HR that the comments they provide while manually assigning the journeys to the employees, the comments provided by them should be visible to empl…
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Journeys Embedded Task - Address Page is not LoadingSummary: Journeys Embedded Task - Address Page is not Loading for Pending Worker. Content (please ensure you mask any confidential information): Hi, When pending worker … -
Journeys Signature Pad signature image inconsistent behavior into documentSummary: Case 1: Signature pad image not coming to report document unless employee clicks on 'view signed document link' on esignature task Case 2: Signature pad image n…
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Journeys Subtitle Not Fully VisibleSummary: The subtitle message is not fully visible in the Journeys. Is there a way for us to fix this? Content (please ensure you mask any confidential information): Ver…
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Assigned Journeys Not Working For Line ManagerSummary: Assigned Journeys Not Working For Line Manager Content (please ensure you mask any confidential information): Hi, When we login as Line Manager and navigate to …
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Redwood:Guided journey not visible for employee and manager roles in Goals pagesSummary: Hi, we created some guided journeys for employees and managers to share guidelines on goal setting. I can view the journeys from the admin account, but am unabl…
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How to restrict Guided journey task links based on user roles - Request a new positionSummary: We have created a guided journey for Request a new position Redwood page with 2 sub tasks Here we have created 2 tasks department details link should be display…
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Questionnaire templates arnt displaying when trying to create a checklist templateContent Hi everyone, I'm trying to create my first journey, but when configuring the checklists template and selection questionnaire I'm unable to search for the ones I … -
Guided Journey - Not able to see the Guided Journey icon on 'Transfer' and 'Absence' screenSummary: Hello, I have configured guided journey including the profile and TDS part. The problem is guided journey icon is not visible on the transfer and absence screen… -
Rename start journey buttonHi everyone, how is it possible to rename Start journey button ? Regards, Maria
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How to disable notification for checklist?Summary: Hello, Our client is receiving a notification which she wants to disable. Below shows an example of the FYI Task. When we checked one checklist, we saw the task…
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Unable to create task group in 24D after enabling the 'Journeys Setup' appSummary: Unable to create task group in 24D after enabling the 'Journeys Setup' app Content (please ensure you mask any confidential information): We have enabled the ''…
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Evaluate Journey Task Performers and Owners when task is initiated not showing in Journey Setup pageThe Evaluate Journey Task Performers and Owners when task is initiated dropdown is not showing in our 25B upgrade. Based on the Access requirements, You must be granted …
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Guided Journey become disable after aome time of publishing the workspaceGuided Journey become disable after aome time of publishing the workspace -
Flexfield Context Sensitive Segment not visible in Journey Embedded Application TaskSummary: I would like to add an Embedded Application task for Document Records within a Journey task and would like the context sensitive segments to be available to sto…
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How Could I add a video created by the customer?Summary: My customer needs to upload a video for requesters users while performing the requisition self service process, the video has been created using MP4. The video … -
Checklist stuck in Pending StatusHello, We are facing an issue regarding the checklist allocation of the onboarding enterprise. Even though the master checklist and the pre-onboarding enterprise step (w…
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Pending Worker / Employee Cannot Access Journeys in "My Journeys" tabSummary: Hello All, We noticed an issue where Pending Workers / Employees cannot view their assigned pre and onboarding journeys from the "My Journeys" tab but can view/…
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Privileges is required for allocate checklist and person detailsOrganization Name (Required - If you are an Oracle Partner, please provide the organization you are logging the idea on behalf of): TCS Description (Required): Hi, We ha…