How to customize Journey Configurable Form task layout ? — Cloud Customer Connect
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How to customize Journey Configurable Form task layout ?

in Journeys 1 comment

Summary:

We have created Configurable Form type task for a Journey Template (Person) using multiple DFFs and associated values. Currently, the sections (dff & value sets) are appearing in a linear pattern (vertical) by default when the journey task is opened by the task performer, instead of aligning the sections side by side (horizontal).

We are exploring layout customization options on Journeys Configurable Form task type, where we can align the layout of different sections within the task to align sections side by side.

Can this be achieved via simple configuration steps or even through VBS customization. We've ruled out using Questionnaires because they can't handle fields with lists of values, such as business unit and grade.

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