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Journeys
Discussion List
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Reassign Journey task to AoRSummary: Hello, I wanted to check if functionality exists in Journey that is progress to: Add a new task from the task library and assign to an AoR Reassign an existing … -
Video Type Embedded URL is not working for onboarding task?Summary: Video Type Embedded URL is not working for onboarding task? Issue:- Error Message:- YouTube refused to content Content (please ensure you mask any confidential …
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how to add multiple guided journey on one vbs page in oracle hcm cloudSummary: Hello Team, We want to enable two guided journeys on a single vbs page. Can anyone please help to acheive this. Content (please ensure you mask any confidential…
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Activate Journey task based on response of two other Tasks in the JourneySummary: Hi Is it possible to activate Journey Task based on other two Journey tasks responses. Example Task A has configurable with option yes and no Task B has just do…
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Delete Journey Action Not Displaying for an assigned JourneySummary: I created a journey under the Compensation category. When I attempted to delete the journey by following the navigation path Organization Journey > Searched for…
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how to create document type task read onlySummary: how to create document type task read only Content (please ensure you mask any confidential information): Hi All, We want to create a journey task to place a po…
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Completed Offboarding Journey Details Not Visible for Inactive Employees (Redwood Journeys)Summary: Hi Everyone, For some terminated employees, the Offboarding Journey shows as Completed in the Journeys tab; however, when opened, the page appears blank and tas…
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Offboarding Journey Details Not Visible for Inactive Employees - Redwood JourneysSummary: Hi Everyone, For some employees, the Offboarding Journey appears as Completed in the Journeys tab; however, when the journey is opened, the page is blank and ta…
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While adding a report path to journey task getting warning- report path not foundSummary: While adding a report path to journey task getting warning- report path not found Getting the following warning : "You're about to save the task even though the…
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Journeys Setup Task Display Settings - no data to displayHi! We are testing the new Redwood Journeys Setup pages within our development environments (currently on 25A) before enabling in PROD. We noticed recently that after en…
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How to assign a journey task to multiple peopleSummary: We have a team of HR representatives that should be assigned to a specific task raised via a Journey. After the task has been assigned to this group of people, …
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Need to Assign Journey for Future HireSummary: We recently went live with using Journeys and now we have the process of "adding a pending worker" first. However, our previous process was to "add a hire" with…
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schedule recurring journey for the upcoming new hires as well in future with no manual activitySummary: They have requirement where they schedule recurring journey on a quarterly basis for all the active employees in the organisation, which has been achieved. They…
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ALLOCATED TASK ID ERRORHello I am using Journeys, I have just created a task in the task library where I am linking a questionnaire. After saving and trying to add the optional task to a journ…
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How to Add a Specific Section When Using Embedded Application Tasks for Skills and Qualifications?Summary: Content (please ensure you mask any confidential information): I am configuring a Journeys task that uses an embedded application task to allow end users to com… -
Why is the system displaying tasks from other areas of responsibility for the current user?Summary: Task Visibility Inconsistency Report - Journey Contextual Issue: Why is the system displaying tasks from other areas of responsibility to the current user? Iden… -
Journey Template Security - person searches not returningWe want to allow our contact center to view and assign journeys to employees who may call in to them. We have created a specific role to use in the Journey Template secu… -
Offboarding Journeys for Line managerSummary: Hi We have noticed Offboarding Journey is not getting allocated to Line manager when we terminate an employee with back date (When does the termination take eff… -
Send Onboarding Journey for Temp to Perm HiresOur onboarding checklist is triggered by "Add pending worker" action. But when we hire our contingent workers as permanent employees, they dont receive it because they a…
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Combined Task Notifications only partially works for some tasks in a journeySummary: The Combined Task Notification option doesn't work for all tasks in a journey. Content (please ensure you mask any confidential information): Hi, We're facing a…
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Combined Task Notification for Performer not triggering notificationSummary: We have a combined task assigned notification to send a list of manager tasks assigned to a line manager within an employee journey. When I look in the Alert hi… -
Reminder configurationSummary: Content (please ensure you mask any confidential information): Hi, I set as as action "Termination": And now I need a reminder to arrive 10 days (every two days…
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View Task Button in Emails not responsiveSummary: I have an onboarding journey enabled but when the emails go to pending worker (to home email) the "View Task Button" is dead, it does nothing at all, its the sa… -
How to access as HRBP to employee's task?Summary: Hi all, I am working on a Journey for maternity where the mom-to-be starts the Journey and fill out a questionnaire. Ideally, the HRBP should be able to access …
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Issue Submitting Task in Journey Despite Successful Report DownloadSummary: Content (please ensure you mask any confidential information): Hello everyone, We encountered this error when submitting the task for this journey. However, the…
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Where can logs be viewed for journey task allocation with activation criteria?Summary: We are trying to identify where can logs be viewed for journey task allocation with activation criteria? I have not received an adequate support from other post… -
Journeys: Report task type task is unable to open when Line Manger clicks on report/task?Summary: Journeys: Report task type task is unable to open when Line Manger clicks on report/task? We have created a contextual journey with a total of six tasks. Among …
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Journey deep link for specific taskSummary: Hello - Is it possible to create a deep link to direct a user to specific task? We have a business process where a task is assigned to AOR. Those users access t…
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The report captures responses from the most recent entry instead of all entries for Guided JourneysSummary:When a single user submits Guided Journey responses for multiple employees, the report is only capturing responses from the most recent entry instead of all entr…
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Setting Offboarding Checklist Expiration Date as Termination Effective DateDear Team, As part of the termination process, we have created an offboarding checklist that is triggered upon approval of the employee’s termination. The customer’s req…