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Journeys
Discussion List
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Guided Journeys background image is showing gradedSummary: When we upload a background image for a guided journey it is coming as graded with the image only occupying 10% of the space and rest is a solid color. How can … -
Activation Criteria is Not Working for Checklist TasksSummary: Activation Criteria is Not Working for Checklist Tasks Content (please ensure you mask any confidential information): Hi Team, We’re currently encountering a ch…
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In new redwood journey setup, the ability to provide image URL for background image cannot be found.Summary: Hi All, When we were using checklist templates we used to give Background Image URL and Thumbnail image URL. In the new Journeys Templated setup page in redwood…
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Task Activation Criteria Not Working With QuestionnaireDear Oracle Experts, Overview of Activation Criteria: The sample provided by Oracle for task activation based on previous task input is limited to the text field, which … -
Hide task if not eligibleSummary: If a Journey task does not match the activation criteria, we'd prefer not to show the task at all. Now it shows with a message "Task marked as failed dependent …
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Query to get users who downloaded an attachmentSummary: Hi experts, I'd like to know if is there any table or view to query in order to retrieve users who downloaded a specific attachment. The file is attached in a j…
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Unable to open Assign Journey page in Visual Builder studioSummary: Hi, I am unable to open 'Assign Journey' redwood page in Visual Builder studio, I am getting one screen where journeyid needs to be entered to open the page. Ki…
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Enable Oracle Search for Journeys - Troubleshoot Record MismatchesHi Team, We are following the latest playbook for enabling the Oracle Search for Journeys. https://docs.oracle.com/en/cloud/saas/human-resources/faosj/troubleshoot-recor…
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How to trigger a journey for new managers?Summary: We are trying to trigger a journey to anyone who becomes a manager Content (please ensure you mask any confidential information): We have built a fast formula/e…
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Guided Journey Report task type doesn't display dataSummary: Hi, Guided Journey Report task type display only header but the not the data. This report has parameter, using below report path the data is not displayed. /Cus…
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How can we schedule Calendar Invites from JourneysWe have a requirement where Line Manager needs to schedule meetings between concerned team and new joiners during onboarding process. Is there a way or workaround to cre…
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In 25C Journeys are not assigningSummary: While regression testing 25C we are finding that our new hires are not receiving their onboarding journey. We are unable to find the user under My Client Groups…
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How to schedule recurring journey in Oracle Fusion HCM?hello team, I hope everyone is doing well There is requirement from client that we need one Journey to schedule recurring for every year i.e, it should notify to update …
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E Signature report output showing completely bold font instead of normal fontSummary: E Signature report output showing completely bold font instead of normal font Content (please ensure you mask any confidential information): Version (include th…
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Actual email sent to pending workers to perform JourneysSummary: For a Legal Issue, Client needs the actual Email copy which was sent to pending workers when Journeys are assigned. Is it stored anywhere in Oracle database or …
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MailTo functionality in Journey is not working in Redwoodummary: Summary: We have used Custom Journey Code to display Need Help URLs like USBenefits@clientname .com . When we check the Source Code it is having USBenefits@clie…
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Plain text to email in redwood guided journeySummary: Can we convert plain text to outlook email automatically via html in guided journey? Because in guided journey there's no feature currently as such for this ema…
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Force closed option should be disabled for employeeSummary: In Journey Display setting the Force closed option is disabled for all . Still Employee is able to view other stakeholder task and force complete them . We need…
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Issue whilst clicking Done for one of the journey tasksSummary: Issue whilst clicking Done for one of the journey tasks Content (please ensure you mask any confidential information): Hello, We have created a journey and in o…
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How to hide this option "Start Journey" under Actions at Specific Journey levelSummary: Hi Team, Can anyone assist that how to hide this option "Start Journey" under Actions at Specific Journey level. We have "Performance Improvement Plan (PIP) Jou… -
Need to attached the token in AlertSummary: Hi Expert, Need to attached the below details in existing alert. Can we include the details .Name .Job Title .Department .Person number Alert Code ORA_CHK_TASK_…
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How to make Journey Questionnaire feedback non-visible to othersSummary: I've created company specific journey with a task that involves a Questionnaire ((1) questions (2) questionnaire template (3) questionnaire). The Questionnaire …
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Task Notes are not updating for Assigned Journeys even after running the ProcessHi All, We have Journey with 7 Tasks with in it and the Journey has been assigned to several Employees and Assigned Tasks are in-progress. While Assigned Tasks are in-pr…
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Task Library > Checklist Tasks > Assigned Tasks - Changes are not reflecting into Assigned TasksHi Team, We have a Journey which has several Tasks with in it. Once we create a Task, we are adding the Tasks into Journeys and at the same time we are pushing the same …
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Passing current HeaderId from Redwood Sales Order page to a report via Guided JourneySummary: There are multiple examples of using flow level variables in VBS to pass a parameters to Guided Journey report or URL task. I can not find such variables in new…
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Nudge reminders are not sent for onboarding JourneysSummary: We have created a new nudge plan to send Reminders to the employee's when the onboarding Journey is not completed after 30 or 45 Days. We have created new nudge…
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Not able to pass parameters from Guided Journey to BIP (Journey Page)Summary: Not able to pass parameters from Guided Journey to BIP (Journey Page) Content (please ensure you mask any confidential information): Hi team, we created a guide… -
How to create a guided journey with task type as External URL with instance contextSummary: We have a requirement to add a guided journey to punchout to a Oracle Fusion BI report page. But, due to report complexity the user will enter the parameter in …
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Assign Journey when a Contact updates their nameWe have a requirement to notify the Benefits team any time someone changes a contact's name through the People to Cover page. I've seen in other posts that this is not p…
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Assigned journeys not visible in My client Groups >> JourneysSummary: Hello We have created the journeys as Category as Person, we cant able to see the journeys under my client group and he/she is not getting the email or notifica…