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Journey Notifications Reminders not going as BIP and the default alerts going to overdue state

in Human Capital Management

Summary:

We are facing the issue with Journey Reminder notifications.

Implemented : In configuration to get BIP notification

Solution : Getting standard BIP notification for task assignments.

Issues :

1.Journey Reminders Notifications are still going as alerts and in overdue state as below and the hyperlink doesn't open when clicked.

2.Journey Reminders BIP Notifications not coming.

Content (please ensure you mask any confidential information):


Version (include the version you are using, if applicable):



Code Snippet (add any code snippets that support your topic, if applicable):

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