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Unable to search pending worker under organization journeys

in Journeys 8 comments

Summary:

HR Specialist unable to search pending worker under organization journeys

Content (please ensure you mask any confidential information):

Pending worker record is created and when HR specialist search for this user under organization journey but unable to search this person.

HR specialistcan locate “Preboarding” under Allocate Checklists page for this person and also under assign journeys, HR specialist able to search and assign journey to this pending worker.

Can anyone let me know why HR Specialist is not able to search pending worker under organization journeys even though ending worker record is created.

Version (include the version you are using, if applicable):

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